PHR Practice Questions Questions and
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80/20 rule Correct Answer-80 percent of problems are caused by 20 percent
causes. Pareto chart.
LMRDA (Labor Management Reporting and Disclosure Act) Correct Answer-
Taft Hartley act, one regulation is prohibition of closed shops and the allowances
of union shops with the consent of the majority of employees.
Zipper clause Correct Answer-an employment agreement in which both
parties waive the right to demand bargaining on any matter not dealt with in the
contract, regardless of whether that matter was contemplated when the
contract was negotiated or signed.
Strategic Management Correct Answer-Ongoing process of innovation,
advantage, value creation, and reassessment used to forecast the next
organizational challenge. These functions are planning, organizing, directing,
and controlling.
Stages of stress Correct Answer-arousal stage, resistance stage, exhaustion
stage. Identified by dr. Hans selye.
arousal stage Correct Answer-Teeth grinding, insomnia, irritability, anxiety,
forgetfulness, and inability to concentrate.
resistance stage Correct Answer-Fatigue without cause, mood swings, social
withdraws, resentment, indifference, defiance, procrastination, and indecision.
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exhaustion stage Correct Answer-Headaches, chronic fatigue, indigestion,
intestinal problems, chronic depression, hostility, isolation, disorganization, poor
judgement, and disillusionment
The Clayton act Correct Answer-Passed in 1914 to limit the use of injunctions
to break strikes and exempted unions from the Sherman antitrust act.
Sherman Antitrust Act Correct Answer-an 1890 law that banned the
formation of trusts and monopolies in the United States.
HR audit Correct Answer-is a comprehensive method (or means) to review
current human resources policies, procedures, documentation and systems to
identify needs for improvement and enhancement of the HR function as well as
to assess compliance with ever-changing rules and regulations.
What is the most important consideration in workforce planning and
employment? Correct Answer-The legal and regulatory environment
Title VII of the Civil Rights Act of 1964 was amended three times to clarify and
expand its coverage. Correct Answer-Equal Employment Opportunity Act of
1972, Pregnancy Discrimination Act of 1978 and Americans with Disabilities Act
of 1990
The process of attempting to retain the knowledge of workers is known as
what? Correct Answer-Knowledge management
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ADDIE model Correct Answer-Analysis
Design
Development
Implementation
Evaluation
Which of the following is the correct sequence of instructional design?
Correct Answer-(ADDIE) Analysis, design, development, implementation,
evaluation. The ADDIE model is used to describe the process of instructional
design. It focuses on first identifying the gap between desired and actual
behavior, designing and developing programs to bridge that gap, implementing
the training program, and then evaluating the effectiveness of the training.
pay equity Correct Answer-defined by what the employee brings to the job
(inputs) and what they receive as rewards (outcomes). Degree of secrecy, how
wages are set, and the process for determining value are all elements of
organizational justice.
yellow dog contract Correct Answer-an agreement some companies forced
workers to take that forbade them from joining a union. This was a method used
to limit the power of unions, thus hampering their development. Outlawed in
1932 by the Norris-LaGuardia Act.
Petermann v. International Brotherhood of Teamsters Correct Answer-
