Exam (elaborations)
VARCAROLIS CH 9 -- THERAPEUTIC COMMUNICATION QUESTIONS AND ANSWERS WITH SOLUTIONS 2024
Institution
Mental Health
VARCAROLIS CH 9 -- THERAPEUTIC COMMUNICATION QUESTIONS AND ANSWERS WITH SOLUTIONS 2024
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September 1, 2024
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Type
Exam (elaborations)
Contains
Questions & answers
Institution
Mental health
Course
Mental health
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VARCAROLIS CH 9 -- THERAPEUTIC
COMMUNICATION QUESTIONS AND
ANSWERS WITH SOLUTIONS 2024
AVpatientVsaysVtoVtheVnurse,V"IVdreamedVIVwasVstoned.VWhenVIVwokeVup,VIVfeltVemotionallyVdrained,VasVtho
ughVIVhadn'tVrestedVwell."VWhichVresponseVshouldVtheVnurseVuseVtoVclarifyVtheVpatient'sVcomment?
a.V"ItVsoundsVasVthoughVyouVwereVuncomfortableVwithVtheVcontentVofVyourVdream."
b.V"IVunderstandVwhatVyou'reVsaying.VBadVdreamsVleaveVmeVfeelingVtired,Vtoo."
c.V"SoVyouVfeelVasVthoughVyouVdidVnotVgetVenoughVqualityVsleepVlastVnight?"
d.V"CanVyouVgiveVmeVanVexampleVofVwhatVyouVmeanVbyV'stoned'?"V-VANSWERVD
TheVtechniqueVofVclarificationVisVtherapeuticVandVhelpsVtheVnurseVexamineVtheVmeaningVofVtheVpatient'sVs
tatement.VAskingVforVaVdefinitionVofV"stoned"VdirectlyVasksVforVclarification.VRestatingVthatVtheVpatientVisVu
ncomfortableVwithVtheVdream'sVcontentVisVparroting,VaVnontherapeuticVtechnique.VTheVotherVresponsesVf
ailVtoVclarifyVtheVmeaningVofVtheVpatient'sVcomment.
AVpatientVdiagnosedVwithVschizophreniaVtellsVtheVnurse,V"TheVCentralVIntelligenceVAgencyVisVmonitoringVu
sVthroughVtheVfluorescentVlightsVinVthisVroom.VTheVCIAVisVeverywhere,VsoVbeVcarefulVwhatVyouVsay."VWhich
VresponseVbyVtheVnurseVisVmostVtherapeutic?
a.V"Let'sVtalkVaboutVsomethingVotherVthanVtheVCIA."
b.V"ItVsoundsVlikeVyou'reVconcernedVaboutVyourVprivacy."
c.V"TheVCIAVisVprohibitedVfromVoperatingVinVhealthVcareVfacilities."
d.V"YouVhaveVlostVtouchVwithVreality,VwhichVisVaVsymptomVofVyourVillness."V-VANSWERVB
ItVisVimportantVnotVtoVchallengeVtheVpatient'sVbeliefs,VevenVifVtheyVareVunrealistic.VChallengingVundermine
sVtheVpatient'sVtrustVinVtheVnurse.VTheVnurseVshouldVtryVtoVunderstandVtheVunderlyingVfeelingsVorVthought
sVtheVpatient'sVmessageVconveys.VTheVcorrectVresponseVusesVtheVtherapeuticVtechniqueVofVreflection.VThe
VotherVcommentsVareVnontherapeutic.VAskingVtoVtalkVaboutVsomethingVotherVthanVtheVconcernVatVhandVis
VchangingVtheVsubject.VSayingVthatVtheVCIAVisVprohibitedVfromVoperatingVinVhealthVcareVfacilitiesVgivesVfals
eVreassurance.VStatingVthatVtheVpatientVhasVlostVtouchVwithVrealityVisVtruthful,VbutVuncompassionate.
TheVpatientVsays,V"MyVmarriageVisVjustVgreat.VMyVspouseVandVIValwaysVagree."VTheVnurseVobservesVtheVpat
ient'sVfootVmovingVcontinuouslyVasVtheVpatientVtwirlsVaVshirtVbutton.VTheVconclusionVtheVnurseVcanVdrawVi
sVthatVtheVpatient'sVcommunicationVis
a.Vclear.
b.Vdistorted.
, c.Vincongruous.
d.Vinadequate.V-VANSWERVB
TheVpatient'sVverbalVandVnonverbalVcommunicationVinVthisVscenarioVareVincongruous.VIncongruousVmessa
gesVinvolveVtransmissionVofVconflictingVmessagesVbyVtheVspeaker.VTheVpatient'sVverbalVmessageVthatVallVw
asVwellVinVtheVrelationshipVwasVmodifiedVbyVtheVnonverbalVbehaviorsVdenotingVanxiety.VDataVareVnotVpres
entVtoVsupportVtheVchoiceVofVtheVverbalVmessageVbeingVclear,Vexplicit,VorVinadequate.
AVnurseVinteractsVwithVaVnewlyVhospitalizedVpatient.VSelectVtheVnurse'sVcommentVthatVappliesVtheVcommu
nicationVtechniqueVofV"offeringVself."
a.V"I'veValsoVhadVtraumaticVlifeVexperiences.VMaybeVitVwouldVhelpVifVIVtoldVyouVaboutVthem."
b.V"WhyVdoVyouVthinkVyouVhadVsoVmuchVdifficultyVadjustingVtoVthisVchangeVinVyourVlife?"
c.V"IVhopeVyouVwillVfeelVbetterVafterVgettingVaccustomedVtoVhowVthisVunitVoperates."
d.V"I'dVlikeVtoVsitVwithVyouVforVaVwhileVtoVhelpVyouVgetVcomfortableVtalkingVtoVme."V-VANSWERVD
"OfferingVself"VisVaVtechniqueVthatVshouldVbeVusedVinVtheVorientationVphaseVofVtheVnurse-
patientVrelationship.VSittingVwithVtheVpatient,VanVexampleVofV"offeringVself,"VhelpsVtoVbuildVtrustVandVconv
eyVthatVtheVnurseVcaresVaboutVtheVpatient.VTwoVincorrectVresponsesVareVineffectiveVandVnontherapeutic.V
TheVotherVincorrectVresponseVisVtherapeuticVbutVisVanVexampleVofV"offeringVhope."
WhichVtechniqueVwillVbestVcommunicateVtoVaVpatientVthatVtheVnurseVisVinterestedVinVlistening?
a.VRestatingVaVfeelingVorVthoughtVtheVpatientVhasVexpressed.
b.VAskingVaVdirectVquestion,VsuchVasV"DidVyouVfeelVangry?"
c.VMakingVaVjudgmentVaboutVtheVpatient'sVproblem.
d.VSaying,V"IVunderstandVwhatVyou'reVsaying."V-VANSWERVA
RestatingVallowsVtheVpatientVtoVvalidateVtheVnurse'sVunderstandingVofVwhatVhasVbeenVcommunicated.VRes
tatingVisVanVactiveVlisteningVtechnique.VJudgmentsVshouldVbeVsuspendedVinVaVnurse-
patientVrelationship.VClose-
endedVquestionsVsuchVasV"DidVyouVfeelVangry?"VaskVforVspecificVinformationVratherVthanVshowingVunderst
anding.VWhenVtheVnurseVsimplyVstatesVthatVheVorVsheVunderstandsVtheVpatient'sVwords,VtheVpatientVhasVn
oVwayVofVmeasuringVtheVunderstanding.
AVpatientVdisclosesVseveralVconcernsVandVassociatedVfeelings.VIfVtheVnurseVwantsVtoVseekVclarification,Vwhi
chVcommentVwouldVbeVappropriate?
a.V"WhatVareVtheVcommonVelementsVhere?"