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NSHC Exam Terms in this set (39) HC Delivery Trends telephonic coaching has edged out face-face health coaching. NSHC's Code of Ethics & Standards of Practice maintain strict level of privacy and confidentiality, ensures client fully understands t$7.99
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NSHC Exam Terms in this set (39) HC Delivery Trends telephonic coaching has edged out face-face health coaching. NSHC's Code of Ethics & Standards of Practice maintain strict level of privacy and confidentiality, ensures client fully understands t
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Course
CGFO - Certified Government Finance Officer
Institution
CGFO - Certified Government Finance Officer
NSHC Exam
Terms in this set (39)
HC Delivery Trends telephonic coaching has edged out face-face health coaching.
NSHC's Code of Ethics & Standards of Practice maintain strict level of privacy and confidentiality, ensures client fully understands terms of coaching relationship, truthfully...
HC Delivery Trends telephonic coaching has edged out face-face health coaching.
maintain strict level of privacy and confidentiality, ensures client fully understands terms
NSHC's Code of Ethics & Standards of
of coaching relationship, truthfully identify health coaching qualifications, non
Practice
judgemental of client's beliefs, (etc.)
Direct: talker, expresses opinions, fast speech, impatient
vs
Indirect: Listens, reserved, slow speech, patient
Supporting: shares feelings, informal speech, contact oriented, active facial expressions
vs
Controlling: Limited sharing of feelings, formal speech, non-contact preferred, few
Communication Styles
facial expressions
RELATER (Supporting/Indirect)
SOCIALIZER (Supporting/Direct)
THINKER (Controlling/Indirect)
DIRECTOR (Controlling/Direct)
RELATER (resistance to see new opportunities, need to be involved, avoidance of risks)
SOCILIZER (need for approval, tendency to dream, jumping activities)
Tendencies That Should be Modified & How
THINKER (focus on weakness, need for perfection)
DIRECTOR (need to control, low tolerance of other's feelings)
1. Not finding out what the client already knows
2. Missing cues that suggest the client's underlyinc concern
Pitfalls to Avoid 3. Pursuing one's own agenda
4. Ignoring the client's beliefs
5. Not seeking the client's perspective
We only use "evaluative" listening in day-to-day communication. There is too much time
Cause of a Wandering Mind & How to Avoid for distraction during converstation. Practice "active listening" by making a conscious
effort.
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