COPE TEST QUESTIONS
WITH ANSWERS
Name the two types of regulators and one example of each. - Answer-a. Policy: CMS
and AMA
B. Compliance: Joint commission and NCQA
AIDET stands for - Answer-acknowledge, introduce, duration, explanation, thank you
SKAHI stands for - Answer-Signs, knock, assess, hand hygiene, identify
5 patient identification methods? - Answer-1. Wristband
2. Whiteboard
3. Open ended question
4. Patient's Nurse
5. Patient's chart
HCAHPS - Answer-Hospital Consumer Assessment of Healthcare Providers and
Systems
what is the 3 health care accrediting agencies - Answer--The Joint Commission (TJC)
-DNV GL
-Healthcare Facilites
TJC - Answer--national patent safety goals
-leading healthcare practice standard
NPSGs - Answer-National Patent safety Goals
-identify patients correctly
-improve staff communication
-identify patient safety risks
-use alarms safely
-prevent infection
-use medicines safely
-prevent mistakes in surgery
HFAP - Answer-healthcare facilites Accreditation Program
, -advance high quality patient care and safely through objective application of
recognized standards
DNV GL - Answer--safeguard life, property and the environment
TJC - Answer--collaborate with healthcare organization to focus on safety and quality
care through evaluation processes
Safety first - Answer--patient handling
-workplace violence
-infectious diseases
-hazards
Emergency management - Answer-codes-for emergency
disaster plans
class of fires - Answer-class A: ordinary combustibles
class B: flammable liquids
Class C: electrical
class D: combustilbe metals
Class K: cooking oils
what is needed to start fire - Answer--oxgyen,fuel, Heat
fire safety guidelines - Answer--clear hall way
-never open the door
-do not bock access to fire tools
-carts on the side of the hall ways
GHS - Answer-globally harmonized System
-hazared communication of standardized approach
Payers - Answer-Government (medicare = older people and medicaid = younger and
poorer people)
Private (HMO and PPO = pick doctor you want)
Un-insured
What is the ACA? - Answer-Patient Protection and Affordable Care Act
aka Obama Care
Signed in March 23, 2010
What are the 5 important stakeholders? - Answer-1. Consumers
2. Community SDOH
WITH ANSWERS
Name the two types of regulators and one example of each. - Answer-a. Policy: CMS
and AMA
B. Compliance: Joint commission and NCQA
AIDET stands for - Answer-acknowledge, introduce, duration, explanation, thank you
SKAHI stands for - Answer-Signs, knock, assess, hand hygiene, identify
5 patient identification methods? - Answer-1. Wristband
2. Whiteboard
3. Open ended question
4. Patient's Nurse
5. Patient's chart
HCAHPS - Answer-Hospital Consumer Assessment of Healthcare Providers and
Systems
what is the 3 health care accrediting agencies - Answer--The Joint Commission (TJC)
-DNV GL
-Healthcare Facilites
TJC - Answer--national patent safety goals
-leading healthcare practice standard
NPSGs - Answer-National Patent safety Goals
-identify patients correctly
-improve staff communication
-identify patient safety risks
-use alarms safely
-prevent infection
-use medicines safely
-prevent mistakes in surgery
HFAP - Answer-healthcare facilites Accreditation Program
, -advance high quality patient care and safely through objective application of
recognized standards
DNV GL - Answer--safeguard life, property and the environment
TJC - Answer--collaborate with healthcare organization to focus on safety and quality
care through evaluation processes
Safety first - Answer--patient handling
-workplace violence
-infectious diseases
-hazards
Emergency management - Answer-codes-for emergency
disaster plans
class of fires - Answer-class A: ordinary combustibles
class B: flammable liquids
Class C: electrical
class D: combustilbe metals
Class K: cooking oils
what is needed to start fire - Answer--oxgyen,fuel, Heat
fire safety guidelines - Answer--clear hall way
-never open the door
-do not bock access to fire tools
-carts on the side of the hall ways
GHS - Answer-globally harmonized System
-hazared communication of standardized approach
Payers - Answer-Government (medicare = older people and medicaid = younger and
poorer people)
Private (HMO and PPO = pick doctor you want)
Un-insured
What is the ACA? - Answer-Patient Protection and Affordable Care Act
aka Obama Care
Signed in March 23, 2010
What are the 5 important stakeholders? - Answer-1. Consumers
2. Community SDOH
