Asset Management and Customer Service Processes - CORRECT ANSWER (service) used to maintain internal assets such as machinery and deliver after-sales customer service such as repair
Business Process - CORRECT ANSWER a set of tasks or activities that produce desired outcomes
Enterprise Systems...
ERP Overview (MISY 5340)- CH 1 , 2,
4, 5 Answered & Graded
Asset Management and Customer Service Processes - CORRECT ANSWER (service)
used to maintain internal assets such as machinery and deliver after-sales customer
service such as repair
Business Process - CORRECT ANSWER a set of tasks or activities that produce
desired outcomes
Enterprise Systems (ES) - CORRECT ANSWER systems that support end to end
processes and are essential to the efficient and effective execution and management of
business process
Controlling - CORRECT ANSWER aka management accounting
tracking costs and revenues for internal reporting that is intended to help management
control costs and revenues and assess the profitability pf products and market
segments
Financial Accounting (FI) Processes - CORRECT ANSWER (track-external) tracking the
financial impacts of processes with the primary goal of meeting legal and regulatory
reporting requirements
Fulfillment Process - CORRECT ANSWER the steps involved in selling and delivering
products to customers
Functional Structure - CORRECT ANSWER an organizational structure dividing the
company into departments, each of which is responsible for a set of closely related
activities
Global Bike Incorporated (GBI) - CORRECT ANSWER fictional company used to
describe the processes in our text book
Inventory and Warehouse (IWM) process - CORRECT ANSWER (store) involved with
the storage and movement of materials
Human Capital Management (HCM) processes - CORRECT ANSWER (people) focus
on people management: recruiting, hiring, training, compensation and business
management
Life cycle data management process - CORRECT ANSWER (design) supports the
design and development of products from initial product idea stage through
discontinuation of the product
Management accounting or controlling (CO) processes - CORRECT ANSWER (track-
internal) focus on internal reporting to manage costs and revenues
, material - CORRECT ANSWER all the products, components, parts that organization
uses
Material planning process - CORRECT ANSWER (plan) uses historical data and sales
forecasts to plan which materials will be procured and produced and in what quantities
procurement process - CORRECT ANSWER (buy) refers to all activities involved in
buying or acquiring the materials
Production Process - CORRECT ANSWER (make) involves the actual creation of the
products within the organization
project - CORRECT ANSWER temporary in nature and is typically associated with
large, complex activities
project management process - CORRECT ANSWER (projects) used to plan and
execute large projects
silo effect - CORRECT ANSWER a functional area will perform the steps in their
process without fully understanding the the steps before them or the steps after
Application layer - CORRECT ANSWER What the application allows you to do (create
formulas or charts, compose and essay)
Application platforms - CORRECT ANSWER allowing the various systems to
communicate seamlessly with one another as well as with systems outside the
company
application suite - CORRECT ANSWER the collection of inter-company systems and
the underlying intra-companyERP system
architecture - CORRECT ANSWER technical structure of the software, the ways users
interact with the software, and the way the software is physically managed on computer
hardware
business intelligence - CORRECT ANSWER general term that refers to the overall
capabilities a company uses to collect and analyze data from the variety of sources o
better understand it's operations and make better managerial decisions
characteristics - CORRECT ANSWER objects for which data is collected
client - CORRECT ANSWER highest organizational level in SAP ERP
company code - CORRECT ANSWER represents each separate legal entity in an
organization,
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