ISDS 406; Midterm 1; Ch. 3 (Analysis
Phase)
Activity Elimination - correct answer ✔Activity elimination is exactly what it
sounds like. The analysts and managers work together to identify how the
organization could eliminate each and every activity in the business process,
how the function could operate without it, and what effects are likely to occur.
Initially, managers are reluctant to conclude that processes can be eliminated,
but this is a "force-fit" exercise in that they must eliminate each activity. In
some cases the results are silly; nonetheless, participants must address each
and every activity in the business process.
Activity-based costing - correct answer ✔activity-based costing is a
requirements analysis strategy that examines the cost of each major process
or step in a business process rather than the time taken.11 The analysts
identify the costs associated with each of the basic functional steps or
processes, identify the most costly processes, and focus their improvement
efforts on them.
Analysis - correct answer ✔The analysis phase is so named because the
term analysis refers to breaking a whole into its parts with the intent of
understanding the parts' nature, function, and interrelationships. In the context
of the SDLC, the outputs of the planning phase (the system request, feasibility
study, and project plan), outline the business goals for the new system, define
the project's scope, assess project feasibility, and provide the initial work plan.
These planning phase deliverables are the key inputs into the analysis phase.
In the analysis phase, the systems analyst works extensively with the
business users of the new system to understand their needs from the new
system.
The basic process of analysis involves three steps:
1) Understand the existing situation (the as-is system).
, 2) Identify improvements.
3) Define requirements for the new system (the to-be system).
As-is system - correct answer ✔current system
Benchmarking - correct answer ✔Another requirements analysis strategy;
Benchmarking refers to studying how other organizations perform a business
process in order to learn how your organization can do something better.
Benchmarking helps the organization by introducing ideas that employees
may never have considered, but that have the potential to add value.
Informal benchmarking is fairly common for "customer-facing" business
processes (i.e., those processes that interact with the customer). With
informal benchmarking, the managers and analysts think about other
organizations, or visit them as customers to watch how the business process
is performed.
Bottom-up interview - correct answer ✔With the bottom-up interview, the
interviewer starts with very specific questions and moves to broad questions.
Business requirement - correct answer ✔What the business needs
Closed-Ended Questions - correct answer ✔Closed-ended questions require
a specific answer. You can think of them as being similar to multiple choice or
arithmetic questions on an exam (Figure 3-5). Closed-ended questions are
used when the analyst is looking for specific, precise information (e.g., how
many credit card requests are received per day).
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