Business Communication and Report Writing Exam 1 Questions with Correct Answers
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Course
Business Communication
Institution
Business Communication
problem solving - Answer-workplace communication - figuring out what to say or write
heuristics - Answer-Basic guidelines, rough models, previous scenarios, and other aids that keep you from having to treat each problem as a brand new problem
verbal literacy - Answer-Core component of communi...
Business Communication and Report
Writing Exam 1 Questions with Correct
Answers
problem solving - Answer-workplace communication - figuring out what to say or write
heuristics - Answer-Basic guidelines, rough models, previous scenarios, and other aids
that keep you from having to treat each problem as a brand new problem
verbal literacy - Answer-Core component of communication skill. The greater the range
of words and sentence patterns you're familiar with, and the stronger your knowledge of
grammar and mechanics, the better you can communicate appropriately with a given
audience.
visual literacy - Answer-Extensive exposure to the Internet, with its graphics-rich
content, has led readers to expect all types of written communication to look inviting and
easy to read
interpersonal skills - Answer-This involves not only written and oral expression but also
listening, analysis of the situation and audience, and use of body language
computational thinking - Answer-interact with data, see patters, in data, make data-
based decisions, and use data to design for desired outcomes
interpretive skills - Answer-determine the deeper meaning or significance of situations,
people's behavior, and even numerical data is critical
new media - Answer-Instant messaging and text messaging, businesses are now using
blogs, tweets, podcast, virtual meetings, videos, animation, simulations, e-books, and
even online games
social intelligence - Answer-to quickly assess the emotions of those around them and
adapt their words, tone, and gesture accordingly
cross-cultural competency - Answer-Need to be aware that your assumptions about
business and communication are not shared by everyone everywhere
Corporate Social Responsibility - Answer-accountability to the various groups affected
by your organization, including society as a whole should influence how you work and
communicate
brand activism - Answer-using communications and actions to take a stand on
widespread social issues
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