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SHRM BASK (Body of Applied Skills and Knowledge)

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SHRM BASK (Body of Applied Skills and Knowledge) Competencies A group of highly interrelated knowledge, skills, abilities, and other characteristics (KSAOs) that give rise to the behaviors needed to perform a given job opportunity. Can be technical or behavioral. Technical Competencies -ref...

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  • September 3, 2024
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  • 2024/2025
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SHRM BASK (Body of Applied Skills and Knowledge)
Competencies

A group of highly interrelated knowledge, skills, abilities, and other characteristics (KSAOs) that give rise
to the behaviors needed to perform a given job opportunity. Can be technical or behavioral.

Technical Competencies

-reflect the knowledge specific to a given profession that is required for a professional in that field to
perform a particular role
-reflect WHAT knowledge HR professionals apply on the job

Behavioral Competencies

-describe the KSAOs that facilitate the application of technical knowledge to job-related behaviors
-more general in their applicability
-reflect HOW they apply their knowledge

Competency Model

a set of competencies that collectively defines the requirements for effective performance in a specific
job, profession, or organization

Success = what you KNOW (knowledge) and WHAT you DO (behavior)

definition of success

1 - Leadership
2 - Interpersonal
3 - Business

3 clusters of behavioral competencies

Behavioral Competencies

describe the behaviors and attributes necessary for HR professionals to perform effectively in the
workplace and operate with a strategic mindset

Technical Knowledge = HR Expertise

behavioral competencies facilitate the application of ?

HR Expertise (HR Knowledge)

-the principles, practices, and functions of effective HR management
-single technical competency

1 - People
2 - Organization
3 - Workplace

3 knowledge domains of HR Expertise

,1 - Leadership & Navigation
2 - Ethical Practice
3 - Diversity, Equity & Inclusion
4 - Relationship Management
5 - Communication
6 - Global Mindset
7 - Business Acumen
8 - Consultation
9 - Analytical Aptitude

9 behavioral competencies

1 - Leadership & Navigation
2 - Ethical Practice
3 - Diversity, Equity & Inclusion

Leadership Cluster

4 - Relationship Management
5 - Communication
6 - Global Mindset

Interpersonal Cluster

7 - Business Acumen
8 - Consultation
9 - Analytical Aptitude

Business Cluster

Leadership Cluster

describe the behaviors, attributes, and underlying knowledge necessary for HR professionals to
effectively lead and support an HR team while promoting integrity, accountability, inclusion, and the
organization's core values

Leadership and Navigation competency

the KSAOs needed to create a compelling vision and mission for HR that aligns with the strategic
direction and culture of the organization, accomplish HR and organization goals, lead and promote
organizational change, navigate the organization, and manage the implementation and execution of HR
initiatives

-Navigating the organization
-Vision
-Managing HR initiatives
-Influence

4 sub-competencies of Leadership & Navigation competency

Key Concepts of Leadership & Navigation Competency

, -leadership theories
-people management techniques
-motivation theories
-influence and persuasion techniques
-personal leadership qualities

Leadership Theories

-situational leadership
-transformational leadership
-participative leadership
-inclusive leadership
-leader-member exchange theory
-servant leadership
-transactional leadership
-trait theory
-contingency theory

People Management Techniques

-directing
-coaching
-supporting
-delegating
-mentoring

Motivation Theories

-goal-setting theory
-expectancy theory
-attribution theory
-self-determination theory
-equity theory
-Herzberg's 2-factor theory

Influence and Persuasion Techniques

-personal appeal
-forming coalitions
-leading by example
-rational persuation

Personal Leadership Qualities

-vision
-self-motivation
-self-discipline
-risk taking

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