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Unit 3 Business Communication Exam Questions and Answers
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  • Course
  • Business Communication
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  • Business Communication

Which of the qualities of well-written messages is most obviously missing from the following e-mail? Hey I've been trying to call you all day and you haven't answered so could you check to see if you phone is on and then just give me a call back There's a problem with a shipment we really have got...

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  • September 3, 2024
  • 2
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • unit 3 business communication exam questions and a
  • which of the qualities of well written messages is

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  • Business Communication
  • Business Communication

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Unit 3 Business Communication Exam
Questions and Answers
Which of the qualities of well-written messages is most obviously missing from the
following e-mail?
Hey I've been trying to call you all day and you haven't answered so could you check to
see if you phone is on and then just give me a call back There's a problem with a
shipment we really have got to fix today - Answer-polished

Charts and graphs are used in a report or presentation in order to - Answer-all of the
above.

Which of the following are possible reasons to NOT use text messaging to communicate
an important workplace message to your supervisor? - Answer-All of the above.

The subject line of the e-mail should - Answer-indicate briefly what the e-mail is about,
and if a response will be required.

If you want permanent documentation of a communication, it is best to use a - Answer-
written message.

If you use emoticons, sarcasm and humor are generally acceptable in business
communications. - Answer-False

The "Urgent" flag should be used - Answer-very sparingly, and only when the message
is truly urgent.

If the communication is about an emotional topic or a problem with a personal
relationship, it is best to use a - Answer-it depends.

During which step of the business report process should the question of audience be
considered? - Answer-pre-writing

Which of the following fundamental communication questions is essential to consider for
a good business report? - Answer-all of the above

As much as possible, an e-mail should be - Answer-all of the above.

CC: should be used when - Answer-adding a recipient who is not the main one, but who
also needs to be aware of the message.

The most common form of written communication among employees of a company is -
Answer-e-mail.

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