What are the 3 components of it (m1) - answer-hardware, software, users
What are the 3 categories of software (m1) - answer-operating systems, programming, databases
Define: system (m1) - answer-a combination of independent parts all working together to accomplish a certain goal
Define: ha...
Introduction to Information Technology - WGU
What are the 3 components of it (m1) - answer-hardware, software, users
What are the 3 categories of software (m1) - answer-operating systems, programming, databases
Define: system (m1) - answer-a combination of independent parts all working together to accomplish a
certain goal
Define: hardware components (m1) - answer-the structure of computers and their peripherals
How does it support business? (6 answers) (m1) - answer-1. Communication, internal and external
2. Sharing of resources
3. Facilitating integration of departments
4. Management of information
5. Securing company/employee information
6. Ensuring organization runs ethically
Define information technology (m2) - answer-technology used in creating, maintaining, and making
information accessible
What is an administrator? (m2) - answer-the person/people in charge of a portion of it infrastructure
What is a system administrator (m2) - answer-1. Most common role
2. The process of maintaining the operating system of a computer system
What are some common tasks of a system administrator (m2) - answer-1. Account management
2. Password management
3. File protection management
4. Installing and configuring and troubleshooting
5. Providing training and support
6. Performing system-level programming
7. Security
What does a network administrator do? (m2) - answer-1. Involves all aspects of the computer network
2. Laying down cables
3. Making physical connections to the network
4. Working with network hardware
What does dbms stand for? (m2) - answer-database management systems
What is the role of a database administrator? (m2) - answer-focus on design, development, and support
of dbms
Define: device driver (m2) - answer-a program designed to control a device (i.e. printer)
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What is the role of a web administrator? (m2) - answer-to maintain and develop websites
What is another name for a web administrator (m2) - answer-webmaster
What is the role of it support? (m2) - answer-training and help desk
What are the 5 necessary skills for it personnel? (m2) - answer-1. Troubleshooting and problem solving
2. Knowledge of operating systems
3. System level programming
4. System security
5. Hardware
What is the relationship of data and information (m3) - answer-1. Raw data are input
2. Processed data (information)/interpreted data are output
What should be considered of data and information from an it perspective (6 answers) (m3) - answer-1.
How information should be stored
2. How/if information should be transmitted
3. Which process to use to transform data into information
4. How information should be viewed/viualized
5. Requirements for assuring accuracy of data and information
6. Requirements for assuring accessibility of data and information
What does dikw stand for (m3) - answer-data, information, knowledge, wisdom
Define dikw hierarchy (m3) - answer-the transformation of data to information to knowledge to wisdom
What does data in the dikw hierarchy mean? (m3) - answer-signals
What is the information in the dikw hierarchy (m3) - answer-the inference of data
What is the knowledge in the dikw hierarchy? (m3) - answer-information put to use; the result of
experience gained from using information
What is the wisdom in the dikw hierarchy? (m3) - answer-the social setting to knowledge; understanding
the "why"; only comes from knowledge and experience
Define: information systems (m3) - answer-a collection of data and information used to support
management of an organization
Technological components and human resources that enable storage, assembly, and processing of data
and delivery of information
What are the 5 characteristics of quality data? (m3) - answer-1. Relevance - data must apply directly to
the decision being made
2. Timliness
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3. Thoroughness - must be complete
4. Accuracy
5. Reliability
Define: computer (m4) - answer-electronic equipment capable of running programs, interacting with a
user (input-output devices), and storing data
What are the 4 functions of a computer? (m4) - answer-input, processing, output, storage
What is ipo or ipo+s? (m4) - answer-the input-processing-output-storage model
Define: computer system (m4) - answer-a collection of components that work together to meet the
needs of the user
What are the 3 components of a computer system? (m4) - answer-hardware, software, network
What are some examples of external hardware? (m4) - answer-monitor, mouse, printer, keyboard, case
What are some examples of internal hardware? (m4) - answer-cpu, memory, harddrive
What are some examples of network hardware? (m4) - answer-cables/wiring connecting computers,
devices that transmit information
What are the 2 types of software? (m4) - answer-systems software and application software
Define: systems software (m4) - answer-operating systems and utilities that enable computers to
function
Define: applications software (m4) - answer-software that does real work for end users (word
processors, spreadsheets, etc)
What is: gui (m4) - answer-graphical user interface
What is gui responsible for? (m4) - answer-making it easier to use computers without advanced training
Define: protocol - answer-rules established to govern how people behave/interact with each other
Define: network protocol (m4) - answer-rules for network communication
What is the advantage of a network? (m4) - answer-reduces costs & allows for resource sharing
What is: tcp/ip? (m4) - answer-transmission control protocol/internet protocol
What is the most common protocol? (m4) - answer-tcp/ip
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