IICRC - Floor Care Technician - Knowledge Test Guide 2024

IICRC



Floor Care Technician




KNOWLEDGE TEST GUIDE




© 2024/2025

,1. What is the first step in the standard procedure for routine hard
surface floor cleaning?
A) Pre-inspection and preparation
B) Application of cleaning solution
C) Dry soil removal
D) Wet soil removal
Correct Answer: C) Dry soil removal


2. Which of the following is NOT a principle of hard surface floor
care?
A) Time
B) Temperature
C) pH level
D) Agitation
Correct Answer: A) Time


3. In the IICRC S100 Standard, the term 'restorative cleaning' is
defined as:
A) A maintenance cleaning task performed daily
B) A process that requires heavy-duty cleaning equipment

© 2024/2025

, C) A periodic task to maintain a floor's appearance
D) A task performed to restore a floor to its original condition
Correct Answer: D) A task performed to restore a floor to its
original condition


4. When selecting a floor cleaning method, what factor must be
considered first?
A) Cost of the cleaning solution
B) Type of flooring material
C) Availability of cleaning equipment
D) The skill level of the cleaning staff
Correct Answer: B) Type of flooring material


5. Which cleaning method is recommended for safety flooring to
prevent loss of slip resistance?
A) Steam cleaning
B) Dry buffing
C) Wet mopping with a neutral cleaner
D) High-pressure washing
Correct Answer: C) Wet mopping with a neutral cleaner



© 2024/2025