SHRM CP Study Guide Exam.
what is the greatest benefit of internet recruiting in a global environment? - CORRECT ANSWER increases the volume of applicants for positions under tight time frames
Your organization needs to integrate functions and data for customer relationship management, manu...
what is the greatest benefit of internet recruiting in a global environment? - CORRECT ANSWER
increases the volume of applicants for positions under tight time frames
Your organization needs to integrate functions and data for customer relationship management,
manufacturing resource planning, finance, supply chain and human resources. What type of technology
would you implement? - CORRECT ANSWER Enterprise resource planning (ERP) system
Opportunities for development, problem solving, and creativity are examples of which motivational
need as described by Maslow? - CORRECT ANSWER Self-actualization
What advice would you give about using benchmarks? - CORRECT ANSWER Benchmarks may be
culturally biased even if they are statistics.
what is the best way HR can involve employees in supporting the organizations goals and mission? -
CORRECT ANSWER Have individuals and departments develop goals that link to those of the company
What is the first thing an employer should do when conducting a preemployment background check? -
CORRECT ANSWER Ensure that there is a signed release from the candidate allowing the organization to
seek background information.
A nonselected job candidate challenges the outcome of a selection test. What is the best piece of
evidence the organization can present in a legal defense of the selection decision? - CORRECT ANSWER
Documentation of the test's validity
HR's strategic responsibilities participating in creating the organization's business strategy and aligning
the the HR strategy with the organization's strategy. What else could be considered a strategic
relationship? - CORRECT ANSWER Supporting other functions in their strategic roles.
What characteristic typically distinguishes a job function as essential? - CORRECT ANSWER Requirements
for highly specialized skills.
, A job design strategy that increases the variety of responsibilities but requires the same skill level is
referred to as - CORRECT ANSWER job enlargement
Which function has the best intelligence about the highest awareness of customers, market needs, and
competitive threats? - CORRECT ANSWER Marketing and sales
Which phrase is most characteristic of replacement planning as opposed to succession planning? -
CORRECT ANSWER Matches the requirements of specific positions with individuals who have specific
skills.
What task must be accomplished before identifying and analyzing risks? - CORRECT ANSWER
Understanding the organization's risk appetite
What political factors can have an impact on talent acquisition and retention? - CORRECT ANSWER
Government and taxes
What would be examples of perquisites? - CORRECT ANSWER Company cars and club memberships
An objective in broadbanding is to? - CORRECT ANSWER support the de-layering efforts of an
organization
Gaps between actual and desired performance are best identified in which phase of the ADDIE process?
- CORRECT ANSWER Assessment
what is the most complete definition of the term "duty of care"? - CORRECT ANSWER an employer takes
all steps reasonably possible to ensure employee health and safety
What term is used to describe traditionally higher-level leadership responsibilities being transferred to
leaders at lower levels? - CORRECT ANSWER Task migration
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