write a 3-5 page policy proposal and practice guidelines for improving quality and performance associated with the benchmark metric underperformance you advocated for improving in assessment 1
The mortality rate of heart attack patients in Parkland Health facilities is 13 percent,
slightly above the national average of 12.6 percent. The fact that mortality rates for heart attack
patients at Parkland Health facilities are higher compared to overall national rates suggests that
there are inefficiencies in the processes involved in the delivery of heart attack healthcare
services. If not addressed, the situation may result in dissatisfaction, lack of trust, possible legal
cases, and economic and image damage to the hospital. Similarly, high mortality may contribute
to inequalities in health outcomes, patients, public safety, and community health (Alkire et al.,
2018; Porcel-Gálvez et al., 2020). These challenges must be resolved to sustain Parkland
Health’s core values and mission/vision statements of patient-centered care and performance
excellence.
Parkland Proposed Policy
Parkland health’s mission is to deliver quality health care to patients including heart
attack patients. Since the mortality coefficient of the heart attack patients is higher compared to
the average one in the United States, Parkland Health realizes the need for improvement.
Therefore, a strategic policy is necessary to address the voids observed in the care processes as
well as patients’ experiences. This policy focuses on improving emergency response, care
transitions, involve staff training and development, and improve follow-up care and community
support. By prioritizing such initiatives, Parkland Health strives to decrease the mortality rate,
regulate the patient’s safety, advance health equity, and improve the community's health.
Parkland Health’s approach to change complies with its policy and other policies in the
health sector, such as the CMS policy. The purpose of the Hybrid Hospital-Wide (All-Condition,
All-Procedure) Risk-Standardized Mortality Measure with Electronic Health Record-Extracted
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