IAHSS ADVANCED EXAM QUESTIONS
WITH COMPLETE ANSWERS
What is the primary role of a security officer in crime prevention? - Answer-Reduce the
opportunity for a person to commit a crime
Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It also
involves what? - Answer-Initiating some action to remove or reduce the risk
What must be done about life safety deficiencies found in the hazard surveillance tour?
- Answer-Correct them immediately
What is the purpose of crime analysis? - Answer-Identify problems and develop
strategies to reduce problems
Which of the following is easier and more cost efficient for an institution? - Answer-
building in security systems during building design
Healthcare facilities that provide _________ customer service motivate customers to tell
others about these organizations - Answer-excellant
Process improvement in customer service can be measured how? - Answer-Surveys,
Monitoring performance, Bench marking, Service standards
________ can be an excellent way to measure customer service and improve
performance. - Answer-Feedback
________ is an element in improving customer service - Answer-Identifying customers-
Attitude-Communication-Training
Communication is ___________ - Answer-93 percent body language, 7 percent words
Which legal test takes into account neighborhood crime rates, industry standards, and
the owner's experience at other locations? - Answer-foreseeability
The major source of premise liability in healthcare is from - Answer-slips and falls
Property owners have a ______ duty to maintain the property in a _____ condition. -
Answer-legal...reasonably safe
Which of the following are elements necessary to establish negligence in a premise
liability case? - Answer-1. duty to the plaintiff 2. Failure to meet the duty. 3. Breach of a
duty caused an injury.
, Which of the following are examples of risks security officers should identify? - Answer-
Burned out lights-Breached fence lines-Slip and fall hazards
Failure to conduct routine patrol can ultimately result in what? - Answer-an increase in
security spending
K-9 patrol teams can be particularly effective in dealing with which situation? - Answer-
emergency department violence
Bicycle patrol is which of these? - Answer-faster than foot patrol and a vehicle in heavy
traffic
______patrol contributes, more then any other method of patrol, to excessive
socialization - Answer-foot
Security officers should have a valid driver's license if they are going to do what? -
Answer-all of the above
A security officer responding to a crime scene should do what? - Answer-Respond as
quickly as possible, observing all safety practices.
After arriving at a crime scene, what should the security officer do first? - Answer-
protect the scene from contamination
Which of these is an example of factual evidence? - Answer-physical evidence
which of these should an officer follow to be able to testify that the evidence presented
has merit? - Answer-proper chain of custudy
Why are initial information gathering and proper note-taking key to a successful
investigation? - Answer-They memorize information gathered at the scene from those
involved
They refresh your memory for later report writing purposes
They are subject to discovery by the defense in a criminal case and thus can be
subpoenaed
When dealing with a personal-gain informant, what should the officer do? - Answer-
Document the officer's interaction with the informant
Which of the following is not a recommended guideline when an outside agency
conducts an undercover investigation? - Answer-Insist that all security department staff
receive operation information
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