Crisis Management Questions and Answers
100% Correct
List the four key goals for a law enforcement officer in managing crisis situations. -
ANSWER 1. Try to ensure safety for yourself, other officers, subjects, and other
citizens.
2. Establish and maintain control.
3. Resolve the situation positively.
4. When appropriate, help arrange follow-up care for people undergoing crises.
Identify the three basic categories of emotionally-disturbed persons (EDP's). -
ANSWER Long-term EDP's - Chronically
Short- term EDP's - ppl who are going through an emotional crisis, normally
rational
Chemical Abusers - ppl who abuse alcohol or other drugs.
General indicator of possible mental disorders - ANSWER Verbal Indicators -
What ppl say - expressing hostile, illogical, paranoid or unusual responses
Behavioral Indicators - What ppl do - unusual
, Environmental Indicators - trash, lots of debris, and strange decorations or
ritualistic displays
Identify at least three behavioral indicators that a person may have a possible
mental disorder. - ANSWER • Bizarre or inappropriate clothing, makeup, or
accessories.
• Unusual body postures or movements.
• Lethargic, or sluggish, movements and responses.
• Repetitious, ritualistic movements.
• Apparent hallucinations, such as seeing things that are not there or seeming to
hear voices.
• Extreme or unusual or inappropriate agitation or anger.
• Expression of or appearance of extreme emotions or emotional reactions, such
as fear, happiness, sadness, or anxiety.
• Being very withdrawn.
• Unusual or extreme confusion.
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