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Texas Roadhouse Server Training: Questions & Verified Answers
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Texas Roadhouse Server Training: Questions & Verified Answers
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Texas Roadhouse Server Training: Questions & VerifiedAnswers
What is service with a HEART? Right Ans - H - Howdy (greeting 15-45
seconds)
E - Engage (Drinks/order 2-3 mins)
A - Arrive (apps 6-8 mins, entrees 12-15 mins)
R - Respond (Maintenance/Service 13 minutes)
T - Thank You (Wrap up 5 minutes)
What are the adjectives to associate with each letter in HEART? Right Ans -
H - Friendly, Energetic, Fun
E - Knowledgeable, Passionate, Care/Concern
A - Proud, Present, Attentive
R - Kind, Courteous, Respectful
T - Genuine, Memorable, Grateful
What are our made from scratch dressings? Right Ans - Ranch, Italian,
Thousand Island, Honey Mustard, Bleu Cheese, vinaigrette
What are the appetizers? Right Ans - Rattlesnakes - 10
Boneless Wings - 8 oz
Fried Pickles - 7 oz
Killer Ribs - 4 bone
Grilled Shrimp - 5 shrimp
Chili - Bowl/Cup
Cheese Fries
Cactus Blossom
House/Caesar Salad
Combo app - wings, rattlesnake bites, tater skins
What is Our Story? Right Ans - Hand-Cut Steaks, Fall-Off-The-Bone Ribs,
Fresh-Baked Bread, Made-From-Scratch Sides and Dressings, Ice-Cold Beers,
and Legendary Margaritas
What are the sides? Right Ans - Steak Fries, Green Beans, Baked Potato,
Sweet Potato, Mashed Potato, House/Caesar Dressing, Veggies/Corn, Apple
Sauce, Seasoned Rice, Chili
, What is a Smother? Right Ans - Jack Cheese, Onions, Mushrooms, and Gravy
What is a load? Right Ans - Bacon and Cheese
What sauce is served with the cactus blossom? Right Ans - Cajun
Horseradish
What sauce is served with the cheese fries Right Ans - Ranch/(Jalapenos if
asked)
What sauce is served with the tater skins? Right Ans - Sour Cream
What sauce is served with the Boneless Wings? Right Ans - Bleu Cheese
What is the difference between the prime rib and the ribeye? Right Ans -
The prime rib is slow roasted and cut to order, the ribeye is seasoned, seared,
and grilled
What are the ounces of the sirloin? Right Ans - 6 oz, 8 oz, 11 oz, and 16 oz
What two items on the menu come with three sides? Right Ans - The
shrimp skewers and medallions
What steak is the most tender? Right Ans - Filet
How many ounces are the filet medallions, Right Ans - 3 3oz medallions =
9oz
Herb Crusted Chicken Right Ans - 8oz chicken seasoned with herbs and
spices and seared to perfection. Garnished with a caramelized lemon
Grilled BBQ Chicken Right Ans - Marinated 1/2 of chicken breast basted in
bbq
Smothered chicken Right Ans - Grilled and marinated 8oz chicken breast
with sautéed mushrooms, onions, and jack cheese or cream gravy
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