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MPO FINAL EXAM WITH ACTUAL QUESTIONS AND ANSWERS
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MPO FINAL EXAM WITH ACTUAL QUESTIONS ANDANSWERS
Which of the following statements is true of two-way linkages? - ANSWER The
strategic planning function and the human resource management function are
interdependent
Jason is working at Sushow Motors. The position, as originally described, involved
he is conducting research with customers. Instead, Jason answers phones and files.
He's
very unhappy and thinks he should find another job. This thought process is -
ANSWER withdrawal cognitions
________ are the key links between ________ in Ajzen's Theory of Planned
Behavior. - ANSWER Intentions; attitudes and planned behavior
The idea of perceived organisational support is that if treated well, employees are
motivated by - ANSWER the norm of reciprocity
The director of a movie auditions only white males to play the role of Abraham
Lincoln
in a biographical film on Lincoln's life. This is an example of - ANSWER bona fide
occupational qualification
________ provides broad and useful ways to describe personality in terms of our
individual differences in self-efficacy, self-esteem, locus of control, and emotional
stability. - ANSWER Core self-evaluation
Counterproductive work behaviour (CWB) harms other employees, the
organization as a
whole, and/or organizational stakeholders such as customers and shareholders.
Which
of the following is not an example of CWB? - ANSWER presenting poor financial
,results at the quarterly meeting
________ is the combination of stable physical, behavioural, and mental
characteristics
that gives individuals their unique identity. - ANSWER Personality
Which of the following is not a driver or cause of organizational culture? -
ANSWER work attitudes and behaviours
Which of the following is a statement that contains information on the customers
that
will be served, the needs that will be satisfied, and the technology that will be used
by
the company? - ANSWER mission
Under ________, intent is irrelevant. - ANSWER disparate impact
Which type of organizational culture has been shown by research to be most
strongly
related to job satisfaction? - ANSWER clan
________ is the process through which an organization seeks applicants for
potential
employment. - ANSWER Recruitment
The Age Discrimination in Employment Act of 1967 prohibits discrimination
against
employees over the age of ________. - ANSWER 40
External analysis and internal analysis combined constitute the ________. -
ANSWER SWOT analysis
During the strategic implementation stage of the strategic management process, an
organization - ANSWER ensures that it has skilled employees in place
Roberto is a manager at XYZ Corporation. Every day, he eats lunch in the
company
cafeteria so he can learn the latest news and rumours. Roberto is exhibiting his -
ANSWER social awareness
Which of the following analyses uses the difference between the expected
,representation for minority groups and the actual representation to determine
whether the difference between these two values is greater than would occur by
chance? - ANSWER Standard deviation rule
Which of the following statements about organizational culture is true? - ANSWER
Organizations tend to have one dominant type of culture
Which of the following statements about self-efficacy is true? - ANSWER
Self-efficacy can be developed
Janice creates advertising slogans for the advertising firm that employs her. She
works
with beliefs, perceptions, and informal obligations about what she is entitled to
receive
in return for what she provides to the organization. A(n) ________ represents
Janice's
beliefs. - ANSWER psychological contract
Which of the following statements is true of disparate treatment and disparate
impact? - ANSWER For there to be discrimination under disparate treatment, there
has to be intentional discrimination
Which of the following agencies is responsible for enforcing Title VII of the Civil
Rights Act and the Americans with Disabilities Act? - ANSWER Equal
Employment Opportunity Commission
Which of the following is used by an organization to identify its strengths and
weaknesses? - ANSWER Internal analysis
Sustainability is the ability of a company to - ANSWER meet its needs without
sacrificing the ability of future generations to meet theirs
________ are the phases of organizational socialization. - ANSWER Anticipatory,
encounter, and change and acquisition
________ is associated with entrepreneurialism. - ANSWER Proactivity
Pluto Inc., a large manufacturer of desktops and laptops, has decided to enhance
revenues by expanding its product line. It has identified the tablet market as a
possible
, market to expand and has identified Compco Inc. as a potential competitor. Pluto
Inc. is
currently in the ________ stage of the strategic management process. - ANSWER
strategy formulation
Owen leads a team tasked with developing a client-tracking system. He is nervous
and
worried, afraid that if this assignment doesn't go well, he won't be promoted. Jack,
a
team member, is relaxed, unworried, and secure in the feeling that they have all the
necessary resources and talents to make this work. Jack is likely to score high on -
ANSWER emotional stability
General Widgets, Inc., manufactures high-quality widgets. The widget industry is
mature and few innovations occur. The widgets have to be built exactly according
to particular specifications provided by customers. This requires the use of
controlled processes and precise measurements. The company also needs to
maintain high efficiency in its production process in order to meet the market
demand. For this company, stability is more important than flexibility. Which of
the organizational cultures is best suited for General Widgets? - ANSWER
hierarchy culture
Halfway through the semester, Samuel quit doing assignments for and going to his
advanced accounting class. He attributes this to his poor performance on the first
two
tests, as well as his lack of talent for accounting; he feels he will do much better as
a
management major. Samuel is likely to be experiencing - ANSWER low
self-efficacy for accounting
Which of the following is not one of the predominant models of the causes of job
satisfaction? - ANSWER Cognitive dissonance
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