Exam (elaborations)
WGU C204 (Management Communication) Task 2 Western Governors University
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WGU C204 (Management Communication) Task 2 Western Governors University
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lOMoAR cPSD| 198574511
WGU C204 (Management
Communication) Task 2 Western
Governors University
, lOMoAR cPSD| 19857451
2
A: Organizational Communication Strategies
1. Direct Communication: Merrilton Robotics is in the process of launching a
critical software update for its robotic systems. The project manager
schedules face-to-face meetings with the engineering team to
communicate the technical specifications, project timeline, and
expected outcomes. During these meetings, the team can ask
questions directly and receive immediate feedback, ensuring everyone
is aligned with the project goals.
a. Indirect Communication: Merrilton Robotics is preparing for a
strategic partnership with a major automotive manufacturer.
Instead of announcing the details outright, the CEO starts
dropping subtle hints during company-wide town hall meetings
and through newsletters about the upcoming "exciting
developments" without revealing specifics. This indirect
approach builds anticipation and allows the leadership team to
carefully craft the messaging before making a formal
announcement.
2. Attributes of Direct Communication:
Clarity: Direct communication ensures that messages are clear and easily understood by
recipients, reducing the chances of misinterpretation.
Feedback: It encourages immediate feedback and clarification, fostering a dynamic
exchange of ideas and information.
Alignment: Direct communication helps align team members towards common goals and
objectives, enhancing overall productivity and efficiency.
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