100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
FDCPA Study questions and answers 100% correct $9.99   Add to cart

Exam (elaborations)

FDCPA Study questions and answers 100% correct

 6 views  0 purchase
  • Course
  • FDCPA
  • Institution
  • FDCPA

FDCPA Study questions and answers 100% correct

Preview 1 out of 4  pages

  • September 5, 2024
  • 4
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • FDCPA
  • FDCPA
avatar-seller
Sanchy062
FDCPA Study

Your agency has received a creditor client complaint. Which of the following most likely occurred? -
correct answer ✔✔The complaint was filed by a client through their own investigation or information
received from a consumer.



Your agency has received a Better Business Bureau Complaint. Which of the following most likely
occurred? - correct answer ✔✔The complaint was filed by a consumer.



The FDCPA allows debt collectors to contact a consumer: - correct answer ✔✔Between 8:00 a.m. and
9:00 pm. in the consumer's time zone.



In order to avoid a lawsuit, which of the following is the best approach to take? - correct answer
✔✔Know your client.



You reach a consumer's co-worker. What should you say? - correct answer ✔✔Ask the co-worker if he
can verify the consumer is still employed there, home phone number and home address.



A consumer's friend asks, "Who are you and what is this about?"What should you say? - correct answer
✔✔Say the name of your company and, "I'm calling about a personal business matter. Do you

know when he will be home?"



You talk to a consumer's aunt who gave you a number to reach the consumer. After calling the number
you find out that the consumer no longer lives there. What should you do? - correct answer ✔✔Contact
the aunt a second time to see if she can update or correct the consumer's account

information.



You have talked to a friend of the consumer two times. Are you allowed to call the friend a third time if
you believe the friend has updated information? - correct answer ✔✔Yes

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller Sanchy062. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $9.99. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

79064 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
$9.99
  • (0)
  Add to cart