TAP Test- Chapter 1 Overview of the Travel and Tourism Industry Exam
With Complete Solutions
ASTA - American Society of Travel Agents
Benefit - a positive result that a feature brings to a particular client
Business Travel - Or Corporate Travel- includes all trips that are purchased by
businesses and made for their purpose
Commission - a fee or percentage of a sale
Commodity - Something that varies little and has the same value everywhere
Conference System - Answer a system where a group of suppliers controls the sales of
their product by appointing agents for the sale and a standard contract
Demographic Segmentation - Answer the process of dividing people into groups based
on such characteristics as age, sex, or marital status
Dependables - Answer these are the kinds of people who like familiarity and comfort and
usually go to popular places/ come back again and again to the same places
Distributor - Answer A company which acts as a middleman between suppliers and
travellers
Familiarization Trip - Answer A trip provided to travel professionals at a reduced rate so
they can inspect hotels, restaurants, and sample area attractions and services
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