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03 Pre-assessment Spheres of Knowledge Exam With Complete Solutions
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03 Pre-assessment Spheres of Knowledge Exam With Complete Solutions...
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03 Pre-assessment Spheres of Knowledge Exam WithComplete Solutions
Administration and Management
Knowledge of business and management principles involved in strategic planning,
resource allocation, human resources modeling, leadership technique, production
methods, and coordination of people and resources.
Clerical
Knowledge of administrative and clerical procedures and systems such as word
processing, managing files and records, stenography and transcription, designing forms,
and other office procedures and terminology.
Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets,
banking and the analysis and reporting of financial data.
Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or
services. This includes marketing strategy and tactics, product demonstration, sales
techniques, and sales control systems.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services.
This includes customer needs assessment, meeting quality standards for services, and
evaluation of customer satisfaction. Personnel and Human Resources Knowledge of
principles and procedures for personnel recruitment, selection, training, compensation
and benefits, labor relations and negotiation, and personnel information systems.
Production and Processing
Knowledge of materials, processes, and methods required to maximize the effective
manufacture and distribution of goods. Knowledge of techniques and equipment for food
production such as plant and animal husbandry and knowledge of storage, handling and
warehousing. Knowledge of circuit boards, processors, chips, electronic equipment and
computer hardware and software, including applications and programming. Engineering
and Technology
Knowledge of the practical application of engineering science and technology, including
applying principles, techniques, procedures, and equipment to the design and production
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