,1. Multiple Choice: Which of the following is a key component of
the Marketing Mix?
a) Price
b) Place
c) Promotion
d) All of the above
Answer: d) All of the above
2. Fill-in-the-Blank: The process of dividing a market into distinct
groups of buyers with different needs, characteristics, or behaviors
is known as ____________.
Answer: Market Segmentation
3. True/False: The Consumer Decision Process ends once the
purchase has been made.
Answer: False
, b) Niche marketing
c) Customized marketing
d) Relationship marketing
Answer: b) Niche marketing, c) Customized marketing, d)
Relationship marketing
5. Multiple Choice: In the context of marketing, CSR stands for:
a) Customer Service Requirement
b) Corporate Social Responsibility
c) Customer Satisfaction Rating
d) Corporate Sales Return
Answer: b) Corporate Social Responsibility
6. Fill-in-the-Blank: ____________ is the marketing function that
evaluates public attitudes, identifies areas within the organization
that the public may be interested in, and executes a program of
action to earn public understanding and acceptance.
Answer: Public Relations
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