2024 Wellcare ACT Mastery Exam QUESTIONS AND ANSWERS 100% CORRECT!
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Course
2024 Wellcare ACT Mastery Exa
Institution
2024 Wellcare ACT Mastery Exa
Enrollment applications must be received by Wellcare no later than ___ calendar day(s) following receipt from the beneficiary. - ANSWER 1
Which elements are available as part of Wellcare's Sales Support model? - ANSWER All of these
Low-Income Subsidy (LIS), which is often referred to as Ext...
, 2024 Wellcare ACT Mastery Exam
QUESTIONS AND ANSWERS 100%
CORRECT!
Enrollment applications must be received by Wellcare no later than ___ calendar day(s)
following receipt from the beneficiary. - ANSWER 1
Which elements are available as part of Wellcare's Sales Support model? - ANSWER
All of these
Low-Income Subsidy (LIS), which is often referred to as Extra Help, reduces all Part D
plan premiums - ANSWER False
Prior to completing the enrollment form, broker/agents should always confirm the
beneficiary's primary care provider (PCP) and/or specialists - ANSWER True
At the end of this course, there will be a Mastery Exam. Agents must achieve a passing
score of 85% or higher to successfully complete this course - ANSWER True
Brokers/Agents may be investigated after being suspected of noncompliant activity
reported through a - ANSWER Complaint Tracking Module (CTM)
Grievance
Secret Shop Finding
A broker/agent who has never had any verbal warnings cannot be issued a Corrective
Action Plan. - ANSWER False
Wellcare does not need to be informed of all marketing/sales events at which plans or
materials will be presented or distributed (formaland informal). - ANSWER False
Marketing benefits in a service area where those benefits are not available is prohibited
and considered misleading unless that is unavoidable because of local/regional or
media use. - ANSWER True
CustomPoint sales material order dates will be posted on Wellcare.com - ANSWER
False
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