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Operations and Supply Chain Management

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Operations and Supply Chain Management

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  • September 7, 2024
  • 5
  • 2024/2025
  • Exam (elaborations)
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TEST BANK & Solutions Manual For Operations and
Supply Chain Management, 16th Edition by F. Robert
Jacobs


A supply chain is __________. - ANSWER: a network of manufacturers and service
providers that work together to create products or services needed by end users

ISM __________. - ANSWER: provides national and international leadership in
purchasing and materials management, particularly in the areas of education,
research, and standards of excellence

According to the SCOR model, supply chain management covers five broad areas
including "make," or production activities, which __________. - ANSWER: cover the
actual production of a good or service

Downstream is __________. - ANSWER: a term used to describe activities or firms
that are positioned later in the supply chain relative to some other activity or firm of
interest

According to the SCOR model, supply chain management covers five broad areas
including __________, which include identifying, developing, and contracting with
suppliers and scheduling the delivery of incoming goods and services. - ANSWER:
sourcing activities

__________ is the active management of supply chain activities and relationships in
order to maximize customer value and achieve a sustainable competitive advantage.
- ANSWER: Supply chain management

Potential career paths in operations and supply chain management include a(n)
__________, who uses analytical and quantitative methods to understand, predict,
and improve processes within the supply chain. - ANSWER: analyst

Operations management is __________. - ANSWER: the planning, scheduling, and
control of the activities that transform inputs into finished goods and services

According to the SCOR model, supply chain management covers five broad areas
including sourcing activities, which __________. - ANSWER: include identifying,
developing, and contracting with suppliers and scheduling the delivery of incoming
goods and services

Potential career paths in operations and supply chain management include a(n)
__________, who acquires knowledge in a specific market in which the organization
purchases significant quantities of materials and services. - ANSWER: commodity
manager

, According to the SCOR model, supply chain management covers five broad areas
including delivery activities, which __________. - ANSWER: include everything from
entering customer orders and determining delivery dates to storing and moving
goods to the final destination

__________ provides national and international leadership in purchasing and
materials management, particularly in the areas of education, research, and
standards of excellence. - ANSWER: ISM

__________ provides products or services directly to a firm. - ANSWER: A first-tier
supplier

According to the SCOR model, supply chain management covers five broad areas
including planning activities, which __________. - ANSWER: seek to balance demand
requirements against resources and communicate these plans to the various
participants

Upstream is __________. - ANSWER: a term used to describe activities or firms that
are positioned earlier in the supply chain relative to some other activity or firm of
interest

According to the SCOR model, supply chain management covers five broad areas
including __________, which seek to balance demand requirements against
resources and communicate these plans to the various participants. - ANSWER:
planning activities

Potential career paths in operations and supply chain management include an
analyst, who __________. - ANSWER: uses analytical and quantitative methods to
understand, predict, and improve processes within the supply chain

According to the SCOR model, supply chain management covers five broad areas
including __________, which include everything from entering customer orders and
determining delivery dates to storing and moving goods to the final destination. -
ANSWER: delivery activities

According to the SCOR model, supply chain management covers five broad areas
including return activities, which __________. - ANSWER: include the activities
necessary to return and process defective or excess products or materials

__________ is a leader in education and all aspects of quality improvement,
including the Baldrige Award, ISO 9000, and continuous improvement activities. -
ANSWER: ASQ

__________ is a network of manufacturers and service providers that work together
to create products or services needed by end users. - ANSWER: A supply chain

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