100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Previously searched by you
Previously searched by you
logo
2024 Wellcare Mastery Exam WITH VERIFIED ANSWERS $11.49   Add to cart
Quickly navigate to
Preview
  2.  
  3. Wellcare,
  4.  
  5. Wellcare,

Exam (elaborations)

2024 Wellcare Mastery Exam WITH VERIFIED ANSWERS
 2 views  0 purchase
  • Course
  • Wellcare,
  • Institution
  • Wellcare,

2024 Wellcare Mastery Exam WITH VERIFIED ANSWERS2024 Wellcare Mastery Exam WITH VERIFIED ANSWERS2024 Wellcare Mastery Exam WITH VERIFIED ANSWERS2024 Wellcare Mastery Exam WITH VERIFIED ANSWERS2024 Wellcare Mastery Exam WITH VERIFIED ANSWERS2024 Wellcare Mastery Exam WITH VERIFIED ANSWERS2024 Wellca...

[Show more]

Preview 3 out of 16  pages

Document information

  • September 7, 2024
  • 16
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

Subjects

  • 2024 wellcare mastery exam with verified answers

Written for

  • Wellcare,
  • Wellcare,

Seller

avatar-seller
QUIVERS

Reviews received

Content preview

2024 Wellcare Mastery Exam WITH
VERIFIED ANSWERS




Brokers/Agents ican iaccess ithe ifollowing iresources iunder ithe iShared iResources isection iin
kr kr kr kr kr kr kr kr kr kr kr




iCentene iWorkbench.
kr kr




a.Training iResources kr




b.Commission iResources kr




c.Marketing iResources kr




d.All iof ithese i- icorrect iAnswers i✔✔ i-d.All iof iThese
kr kr kr kr kr kr kr kr kr




Although ioptions ifor icapturing iand isubmitting iSOAs ivary iby ihealth iplan, iWellcare iaccepts iSOAs
kr kr kr kr kr kr kr kr kr kr kr kr kr




iin iwhich iof ithe ifollowing imethods?
kr kr kr kr kr kr




a.Ascend

b.Telephonic

c.Paper

d.All iof ithese i- icorrect iAnswers i✔✔ i-d.All iof iThese
kr kr kr kr kr kr kr kr kr




Marketing ibenefits iin ia iservice iarea iwhere ithose ibenefits iare inot iavailable iis iprohibited iand
kr kr kr kr kr kr kr kr kr kr kr kr kr kr




iconsidered imisleading iunless ithat iis iunavoidable ibecause iof ilocal/regional ior imedia iuse.
kr kr kr kr kr kr kr kr kr kr kr kr




True

False i- icorrect iAnswers i✔✔ i-True
kr kr kr kr kr




Which ielements iare iavailable ias ipart iof iWellcare's iSales iSupport imodel?
kr kr kr kr kr kr kr kr kr kr




a.Online

,b.Local

c.Corporate

d.All iof ithese i- icorrect iAnswers i✔✔ i-d. iAll iof ithese
kr kr kr kr kr kr kr kr kr kr




A igrievance irequest, ior iany ievidence iconcerning ia igrievance, imust ibe ifiled iorally ior iin iwriting
kr kr kr kr kr kr kr kr kr kr kr kr kr kr kr




ino ilater ithan i_____ icalendar idays ifrom ithe idate iof ithe ievent ior ithe idate ithe imember iis
kr kr kr kr kr kr kr kr kr kr kr kr kr kr kr kr kr kr




imade iaware iof ithe iissue.
kr kr kr kr kr




a.30

b.45

c.60

d.90 i- icorrect iAnswers i✔✔ i-c. i60
kr kr kr kr kr kr




Brokers/Agents imay ibe iinvestigated iafter ibeing isuspected iof inoncompliant iactivity ireported
kr kr kr kr kr kr kr kr kr kr




ithrough ia:
kr kr




(Select iall ithat iapply.) kr kr kr




a.Complaint iTracking iModule i(CTM) kr kr kr




b.Yelp iReview kr




c.Grievance

d.Secret iShop iFinding i- icorrect iAnswers i✔✔ i-a.Complaint iTracking iModule i(CTM)
kr kr kr kr kr kr kr kr kr kr




c.Grievance

d.Secret iShop iFinding kr kr




Brokers/Agents ican isubmit ia isupport iticket ionline ithrough itheir iCentene iWorkbench iportal.
kr kr kr kr kr kr kr kr kr kr kr




True

False i- icorrect iAnswers i✔✔ i-True
kr kr kr kr kr




When ian ienrollment iapplication iis icompleted iin iAscend, ibrokers/agents ican icomplete ia iHealth
kr kr kr kr kr kr kr kr kr kr kr kr




iRisk iAssessment i(HRA) idirectly iin iAscend iafter ithe ienrollment iapplication, ithrough ithe iValue-
kr kr kr kr kr kr kr kr kr kr kr kr kr




Based iEnrollment i(VBE) iportal.
kr kr kr




True

False i- icorrect iAnswers i✔✔ i-True
kr kr kr kr kr

, Which iof ithe ifollowing iis inot ian iexample iof iProtected iHealth iInformation i(PHI)?
kr kr kr kr kr kr kr kr kr kr kr kr




a.Medical irecords kr




b.Payment ihistory kr




c.Library icard i- icorrect iAnswers i✔✔ i-c. iLibrary icard
kr kr kr kr kr kr kr kr




A iHealth iRisk iAssessment i(HRA):
kr kr kr kr




a.Provides iphysicians iwith ian ioverview iof ia imember's ihealth istatus.
kr kr kr kr kr kr kr kr kr




b.Helps ius iunderstand ithe iunique ihealth isituation iof ieach iof iour imembers iand iallows ius ito
kr kr kr kr kr kr kr kr kr kr kr kr kr kr kr




imake isure ithey ireceive ithe iservices ithat imeet itheir ineeds.
kr kr kr kr kr kr kr kr kr kr




c.Is ian iimportant ipart iof iour iquality iinitiative, idirectly iimpacting iour iStar iRatings.
kr kr kr kr kr kr kr kr kr kr kr kr




d.All iof ithese i- icorrect iAnswers i✔✔ i-d. iAll iof ithese
kr kr kr kr kr kr kr kr kr kr




The ionline iCentene iWorkbench iself-service iportal ienables iyou ito:
kr kr kr kr kr kr kr kr




a.Upload iapplications kr




b.Use ithe iself-service iworkflows iand iticketing isystem
kr kr kr kr kr kr




c.Locate ivaluable idocuments iand iresources
kr kr kr kr




d.All iof ithese i- icorrect iAnswers i✔✔ i-d. iAll iof ithese
kr kr kr kr kr kr kr kr kr kr




Communication iof iPHI ican ibe: kr kr kr kr




(Select iall ithat iapply.) kr kr kr




a.Written

b.Electronic

c.Verbal i- icorrect iAnswers i✔✔ i-a.Written
kr kr kr kr kr




b.Electronic

c.Verbal

You ican ihelp iprevent igrievances iby:
kr kr kr kr kr




(Select iall ithat iapply.) kr kr kr




a.Always iconfirming iavailability iof ithe ibeneficiary's iprimary iand ispecialist iproviders iby iusing ithe
kr kr kr kr kr kr kr kr kr kr kr kr




iprovider isearch itool iavailable ion ithe iplan's iwebsite.
kr kr kr kr kr kr kr kr

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller QUIVERS. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $11.49. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

85169 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
$11.49
  • (0)
  Add to cart