Biggby Coffee Trainee Study Guide Questions and Answers well Explained Latest 2024/2025 Update 100% Correct.
5 views 0 purchase
Course
Biggby Coffee Trainee
Institution
Biggby Coffee Trainee
How many days out is the use by date for food ingredients? (i.e. turkey) - 7 days, including today
(+6 days) unless frozen, in which case 6 days (+5 days) including the date thawed.
Cashier's Position Priorities - 1. Greet customers within three steps of the doors and complete
their transactions...
Biggby Coffee Trainee Study Guide
How many days out is the use by date for food ingredients? (i.e. turkey) - 7 days, including today
(+6 days) unless frozen, in which case 6 days (+5 days) including the date thawed.
Cashier's Position Priorities - 1. Greet customers within three steps of the doors and complete
their transactions as quickly as possible.
2. Build sales through suggestive selling
3. Clean and restock the POP area, including food
What is Fair Trade Coffee? What kinds do we have? - Farmers who are organized as co-ops are
paid fairly for their beans. Black&Tan, French Roast, & Rwanda.
Shotpuller's Position Priorities - 1. Pull Shots and Set up Drinks
2. Brew Coffee
3. Run Laps/Maintain Facility
"P"erc - Perception by customers that we respect their time and move them as quickly as
possible.
p"E"rc - Every customer leaves the store in a better mood than when the customer arrived.
pe"R"c - Recognize each customer as an individual.
per"C" - Consistently produce a high quality beverage.
Mission Statement - Create one new BIGGBY COFFEE fanatic per day, per store, who will actively
promote us to others.
Cultural Values - Be Happy-Make Friends-Have Fun-Love People-Drink Great Coffee
, FIFO - First in, First out; all of our products
How many seconds do shots take to pull? - 19-23 seconds
How long do espresso shots stay good/fresh? - 30 seconds
Ingredients in the Americano-what does it taste like? - 3/4 Hot water and espresso; Brewed coffee
How often should coffee be check and what temperature should it be? - Every 3 hours and 165*F
What is a Cafe Au Lait? - 1/2 cup French Roast and velvetized milk
Milksteamer's Position Priorities - 1. Steam milk, prepare and serve drinks
2. Actively engage each customer in conversation
3. Clean and restock
Which letters of PERC can be effected through the Milksteamer's actively engaging the customers in
conversation? - P, E, & R
Serving Temperature of hot drinks? - 150*F
Serving Temperature of extra hot drinks? - 160*F
Serving Temperature of not hot, hot drinks? - 120*F
What is tisane? - a herbal infusion of fruits, herbs, and flowers.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller PatrickKaylian. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $7.99. You're not tied to anything after your purchase.
