What are the three elements of the perception process? - ✔✔-The raw data
-The mental process
-The product (or decision)
Which element of the perception process is unseen, affected by motives and driven by personal bias?
- ✔✔The Mental Process
What are some of the attributes of a stereotype? - ✔✔Stereotypes are a set of cognitive
generalizations (e.g., beliefs, expectations) about the qualities and characteristics of the members of
a particular group or social category (American Psychological Association, 2007). Whether favorable
or unfavorable, a stereotype is an overgeneralization or exaggeration that ignores individual
differences within a group.
What do we use in order to make sense out of the tremendous amount of data we are bombarded with
in our daily lives? - ✔✔perceptual shortcuts
Which perceptual shortcut sees people as the origin of action rather than seeing the contribution of
circumstances to the situation? - ✔✔Blaming the victim
Which shortcut has the tendency to extend either a favorable or unfavorable impression to
unrelated aspects of an individual's personality? - ✔✔Halo/Horn Effect
What type of perceptual filter is made up of our five senses? - ✔✔Biological Filter
What type of filters affect the perception process because they are the sum total of the learned
behaviors of a group of people? - ✔✔Sociological or cultural filters
,What are the 5 strategies for correcting inaccurate perceptions? - ✔✔1) Be aware of stereotyping
2) Understand the dynamics and processes that support stereotypes
3) Identify the appropriate application of facts, opinions and assumptions
4) Anything that keeps us from placing a person in a particular social category will tend to negate
stereotypical thinking
5) Seek individuating information
Define 'the product (or decision)' as related to the perception process - ✔✔the perception, sensing,
or interpretation of experiences. Your brain, after receiving signals from your senses, goes into the
categorizing and interpreting mode producing a product. By placing things in meaningful categories, we
are able to understand and react with the world. It is a shortcut to understanding people, situations, and
the world around us
Define 'the raw data' as related to the perception process - ✔✔seeing an image, hearing a
sound, inhaling a smell, tasting food, touching an object or person, or being involved in a situation
What is the main purpose of an information brief? - ✔✔Purpose is to keep the listener abreast of
the current situation and supply specific information.
What type of information do you deal with when providing an information brief? - ✔✔1) High
priority facts and information requiring immediate action.
2) Complex information on complicated plans, systems, statistics, or visuals.
3) Controversial information requiring explanation.
Which type of brief is used to obtain a decision on a specific problem or to produce an answer to a
question? - ✔✔Advocacy/Decision Brief
What is the most widely used and flexible brief, used at all levels of command? - ✔✔Staff Brief
What type of brief is used to impart information that is used to elaborate on an order, give specific
instructions, or instill an appreciation for the mission? - ✔✔Mission Brief
, What are the three parts to the introduction of a formal brief? - ✔✔-Stage setting remarks
(Attention Step)
-Purpose statement
-Overview
What are the two elements within the conclusion of a formal brief? - ✔✔-Summary
-Closure
When delivering a brief, what delivery skill allows you to focus on the audience and search for feedback?
- ✔✔Establishing good eye contact
What type of support material is described as a "memory tickler" or quick reference outline to be used
during meetings or to informally pass information quickly to another person or office? - ✔✔Point
paper
Which type of support material is a quick-reference outline on key points, facts, positions, and questions
to be used during an oral presentation? - ✔✔Talking paper
What is defined as the process, beginning shortly after birth, by which an individual acquires values,
attitudes, and beliefs? - ✔✔The socialization process
What is the most influential agent of socialization? - ✔✔Family
What is defined as a changing and progressive activity that explains reality from our own point of view? -
✔✔The concept of self
What are some of the consequences of having a negative self-image? - ✔✔Negative self-image can
cause one to perform poorly, communicate very little (if at all), and may cause one to exaggerate,
deny, or even close minds to new ideas.
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