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Biggby Final Knowledge Test Questions with 100% Correct Answers | Latest Update | Verified
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  • Course
  • Biggby
  • Institution
  • Biggby

What information is called out by the cashier? - Size, number of shots espresso modifiers, milk modifiers, call out modifiers, name if not a latte. Direct effect of P - Greet customers within 3 steps of the door; thank customers for their patience when service is slow. Direct effect of E - Enga...

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  • September 7, 2024
  • 3
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • biggby final knowledge test

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  • Biggby
  • Biggby

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PatrickKaylian

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Biggby Final Knowledge Test
What information is called out by the cashier? - Size, number of shots espresso modifiers, milk
modifiers, call out modifiers, name if not a latte.

Direct effect of P - Greet customers within 3 steps of the door; thank customers for their patience
when service is slow.



Direct effect of E - Engage customers with energy, excitement, and enthusiasm; run laps every 15
minutes.



Direct effect of R - Learn customers names, drinks, and stories; make suggestions to customers
who do not know what to order.



Direct effect of C - Never serve lattes with more than 1/2" of foam; use exact measurements when
preparing drinks--don't guess.



What concentration should sanitizer be and how long should dishes be submerged. - 150/200ppm
+

1 minute



What does Fair Trade mean? - Farmers organize as cooperatives are paid fairly for their beans.



What are the Fair Trade beans? - Black and Tan, French Roast, Rwanda.



What are the Organic Beans? - Black and Tan, French Roast, Costa Rica.



What is the refill policy? - On free refill in house or for people with Biggby mugs.



What roast is Biggby Best? - Medium

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