Biggby Final Knowledge Test Questions with 100% Correct Answers | Latest Update | Verified
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Course
Biggby
Institution
Biggby
What information is called out by the cashier? - Size, number of shots espresso modifiers, milk
modifiers, call out modifiers, name if not a latte.
Direct effect of P - Greet customers within 3 steps of the door; thank customers for their patience
when service is slow.
Direct effect of E - Enga...
Biggby Final Knowledge Test
What information is called out by the cashier? - Size, number of shots espresso modifiers, milk
modifiers, call out modifiers, name if not a latte.
Direct effect of P - Greet customers within 3 steps of the door; thank customers for their patience
when service is slow.
Direct effect of E - Engage customers with energy, excitement, and enthusiasm; run laps every 15
minutes.
Direct effect of R - Learn customers names, drinks, and stories; make suggestions to customers
who do not know what to order.
Direct effect of C - Never serve lattes with more than 1/2" of foam; use exact measurements when
preparing drinks--don't guess.
What concentration should sanitizer be and how long should dishes be submerged. - 150/200ppm
+
1 minute
What does Fair Trade mean? - Farmers organize as cooperatives are paid fairly for their beans.
What are the Fair Trade beans? - Black and Tan, French Roast, Rwanda.
What are the Organic Beans? - Black and Tan, French Roast, Costa Rica.
What is the refill policy? - On free refill in house or for people with Biggby mugs.
What roast is Biggby Best? - Medium
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