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GMS200 Final exam Ryerson University questions and answers
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GMS200 Final exam Ryerson University questions and answers
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GMS200 Final exam | Ryerson Universityquestions and answers
diversity - Answer -differences with respect to race, ethnicity, gender, age, religion or
sexual orientation
globalization - Answer -worldwide interdependence of resource flows, product markets
and competition
difference between leadership and management - Answer -Leadership is getting people
to understand and believe in your vision to work with you to achieve goals
Managing is more about admistration, organizaing and controling day to day tasks
competitive advantage - Answer -core cometency that clearly sets the organization
apart from its competition and gives it advantage in the market place
how can companies achieve competitive advantage? - Answer -high quality, customer
service, cost efficiency, better delivery
what is scientific management? - Answer -develop rules of motion
standarized work
carefully selected workers with right abilities
carefull training and proper incentives
support workers by planning and removing obstacles
prejudice - Answer -displays of negative, irrational opinions about members of diverse
populations
discrimination - Answer -actively denies minority members full benefits of organizational
membership
glass ceiling effect - Answer -invisible barrier limiting career advancements for women
and minorities
portfolio worker - Answer -has up to date skills allowing for job and career mobility
, performance efficinecy - Answer -the measure of how good a firm is in saving costs of
resources that go into production
(about input)
performance effectivness - Answer -the measure of how much output is achieved
(about output)
the general environment - Answer -economic
legal-political
technological
socio-cultural
natural environment conditions
sustainable business - Answer -meets the needs of customers and protects the
environment
sustainable innovation - Answer -creating new products that reduce the environment
impact
specific environment (task environment) - Answer -people and groups interacting with
an organization
stakeholders - Answer -groups directly affected by an organization
competitive advantage can be pursued in 4 different ways: - Answer -costs
quality
delivery
flexibility
environmental uncertainty - Answer -lack of complete information about the environment
What are the 3 levels of management? - Answer -top managers
middle managers
first line managers/ team leaders
What are the types of managers? - Answer -line managers
staff managers
functional managers
general managers
administrators
line manager - Answer -directly contributes to producing goods and services
staff managers - Answer -advise and support line workers
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