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GMS200 MIDTERM Exam Questions and Answers
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GMS200 MIDTERM Exam Questions and Answers
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GMS200 MIDTERM Exam Questions andAnswers
what is intellectual capital - Answer -the combined brainpower and shared knowledge of
an organization's employees
what is globalization - Answer -the process by which businesses or other organizations
develop international influence or start operating on an international scale
what is a shamrock organization - Answer -1st leaf- full-time employees- standard
career paths
2nd leaf- "freelancers"
3rd leaf- part-time without benefits
what is ethics - Answer -the moral standards of what is good and right in ones
behaviour
what are the 3 P's of organizational performance - Answer -profit- is the decision
economically sound?
people- does the decision treat people w respect and dignity
planet- is the decision good for the environment
who is frederick winslow taylor - Answer -father of scientific management
max weber - Answer -a late 19th century german political economist who had a major
impact in the fields of management and sociology
hawthorne studies - Answer -a team led by harvard's elton mayo set out to learn how
economic incentives and workplace conditions affected workers' output
abraham maslow - Answer -hierarchy of human needs
deficit principle - Answer -A satisfied need is not a motivator of behaviour.
progression principle - Answer -a need becomes a motivator once the preceding lower-
level need is satisfied
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