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ServiceNow Certified System Administrator - Test 1
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55. What variable type should be used to allow uploading an attachment from a question in a catalogue item? a. HTML b. Reference c. URL d. Attachment - answer-d. Attachment 56. What are the different Schema relationship types that are supported for tables? Select 4. a. Extended by b. Exten...

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  • September 7, 2024
  • 10
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • servicenow certified system administrator test 1

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  • ServiceNow Certified System Administrator -
  • ServiceNow Certified System Administrator -

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ServiceNow Certified System Administrator - Test 1
1. The CMDB is the authoritative source of what information? Select 3.
a. Contents of all server and application configuration files
b. Contact
c. Support Group
d. Server log files
e. Owner - answer-b. Contact
c. Support Group
e. Owner

2. What is created when an order is placed for a catalogue item? Select 3.
a. One or more Service Catalog Task (SCTASK) records
b. A Request (REQ) record
c. A variable set
d. A variable
e. A Requested Item (RITM) record - answer-a. One or more Service Catalog Task (SCTASK) records
b. A Request (REQ) record
e. A Requested Item (RITM) record

3. Which ServiceNow feature can be used to begin the creation of an application?
a. Guided Application Creator
b. IntegrationHub
c. Configuration Management Database (CMDB)
d. System Directory - answer-a. Guided Application Creator

4. Which search feature can you use to narrow down search results in ServiceNow?
a. Platform Locators
b. Containers
c. Context Finder
d. Wildcard Characters - answer-d. Wildcard Characters

5. What functionality can you use to track the amount of time a task has been open to ensure that tasks are completed
within an allotted time?
a. Assignment rules
b. Service Level Agreements
c. Approvals
d. Inactivity monitors - answer-b. Service Level Agreements

1. What is selected on the Now Platform to impersonate another user?
a. User menu
b. Application Navigator
c. Magnifying glass
d. System settings - answer-a. User menu

1. To provide added security, no user can have both of the explicit roles. What are the two roles? Select 2.
a. Sn_si.special_access
b. Snc_internal
c. Snc_external
d. Sn_si.external - answer-b. Snc_internal
c. Snc_external

1. What are the steps for applying an update set to an instance? Select 3.

, ServiceNow Certified System Administrator - Test 1
a. Copy
b. Preview
c. Delete
d. Retrieve
Commit - answer-b. Preview
d. Retrieve
e. Commit

1. Which of the following are Data management plugins? Select 3.
a. Schema map
b. Data Archiving
c. Table cleaner
d. Database Rotations
e. Many to Many task relations - answer-b. Data Archiving
d. Database Rotations
e. Many to Many task relations

1. What do you configure to instruct fields how to behave on a form when a UI policy is triggered?
a. UI Actions
b. UI Policy Action
c. Client Script
d. Data Policy - answer-b. UI Policy Action

11. You have a requirement to create a set of filter conditions on the Incidents list to show the records that satisfy the
following conditions:
*Incidents where the state is Resolved or Closed.
*Incidents where the Assignment Group is on of your groups.
After clicking the funnel icon and defining the first conditions, what steps should you take?
a. Click OR button; define the second condition; press Run.
b. Click Run; overwrite the first condition with the second condition; press enter.
c. Select Assignment group on the Search box on the top bar; press enter.
d. Click AND button; define the second condition; click Run.
e. This requirement cannot be achieved by the list filters, and it requires advanced reporting.
f. Click AND button; define the second condition; press the Save button. - answer-d. Click AND button; define the second
condition; click Run.

12. What Visual Task Board type automatically updates the tasks when the respective cards are edited or change lanes?
a. Freeform
b. List
c. Flexible
d. Guided - answer-d. Guided

13. (Rome) What related list can you use to extend and track the different types of groups assigned to a Configuration
Item?
a. CMDB Alert Groups
b. Teams
c. Dynamic CI Group
d. Resource Group - answer-b. Teams

14. (Rome) Who has access to create, edit or delete sorting criteria in Visual Task Boards?
a. Primary and additional assignees of the board cards

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