AIGPE LEAN SIX SIGMA WHITE BELT CERTIFICATION STUDY QUESTIONS 2024/2025 |SOLVED!!
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Course
AIGPE LEAN SIX SIGMA WHITE BELT CERTIFICATION
Institution
AIGPE LEAN SIX SIGMA WHITE BELT CERTIFICATION
What is quality to an organization? - Accurate Answers- Meeting customer expectations
- Understanding customer requirements
- Designing products and services that satisfy those requirements
- Developing processes that are capable of producing those products and services
- Controlling and Managi...
AIGPE LEAN SIX SIGMA WHITE BELT
CERTIFICATION STUDY QUESTIONS
2024/2025
AIGPE LEAN SIX SIGMA WHITE BELT CERTIFICATION STUDY QUESTIONS 2024/2025
|SOLVED!!
What is quality to an organization? - Accurate Answers✔✔- Meeting
customer expectations
- Understanding customer requirements
- Designing products and services that satisfy those requirements
- Developing processes that are capable of producing those products and
services
- Controlling and Managing those processes so they consistently deliver
to their capabilities
- More than a metric or jargon
- It is the very PURPOSE of an Organization's EXISTENCE
, What is quality to a customer? - Accurate Answers✔✔- Problem
Resolution
- On-Time Service
- Correct Solution At The First Time
Joseph M. Juran's philosophy of quality management - Accurate
Answers✔✔"Fitness for use. Those product features which meet the
needs of customers and thereby provide product satisfaction. Freedom
from deficiencies."
W. Edwards Deming's philosophy of quality management - Accurate
Answers✔✔"Quality is defined from the customer's point of view as
anything that enhances their satisfaction."
American Society For Quality's (ASQ) philosophy of quality
management - Accurate Answers✔✔"The totality of features and
characteristics of a product or service that bear on its ability to satisfy
stated or implied needs."
Walter Shewhart devised what technique? - Accurate
Answers✔✔Quality Control Charts
When were Quality Control Charts devised? - Accurate Answers✔✔Mid
1920's
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