ILLINOIS CRSS EXAM 2024-2025
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How can CRSS professionals build an atmosphere of trust
and comfort?
By demonstrating non-judgmental behavior and
consistency
By setting strict boundaries
By limiting communication
By avoiding emotional involvement - ....ANSWER...By
demonstrating non-judgmental behavior and consistency
How can CRSS professionals use their influence
effectively?
By imposing their opinions
By promoting constructive support and empowerment
By making decisions for individuals
By avoiding involvement - ....ANSWER...By promoting
constructive support and empowerment
1
,How can CRSS professionals approach shared trust in
decision-making?
By focusing solely on their expertise
By valuing both the individual's and professional's
insights
By making decisions quickly
By limiting individual input - ....ANSWER...By valuing
both the individual's and professional's insights
What is a key function of a CRSS professional?
Diagnose mental health conditions
Provide medication
Facilitate recovery and support
Conduct therapy sessions - ....ANSWER...Facilitate
recovery and support
Which of the following is a key component of
empathetic listening?
Giving advice
Sympathizing
Validating feelings
Offering solutions - ....ANSWER...Validating feelings
2
,How should CRSS professionals approach ethical
dilemmas?
Based on personal judgment By
consulting the supervisor By
avoiding the situation
By immediately reporting to authorities -
....ANSWER...By consulting the supervisor
What does WRAP® stand for?
Wellness Recovery Action Plan Wellness
Rehabilitation Action Program Wellness
Recovery Activity Plan
Wellness Rehabilitation and Action Plan -
....ANSWER...Wellness Recovery Action Plan
What is the first step in ethical decision-making?
Identify who is involved
Define the problem
Consider the options
3
, Choose a plan of action - ....ANSWER...Define the
problem
What should CRSS professionals focus on when
mentoring?
Achieving quick results
The individual's strengths and needs Providing
direct instructions
Setting strict goals - ....ANSWER...The individual's
strengths and needs
What is an Advance Directive?
A document that outlines future care wishes A
daily schedule planner
A form for medical prescriptions
A type of therapy session - ....ANSWER...A document
that outlines future care wishes
Which stage of change involves not yet considering
change?
Precontemplation
4
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