SPC1017 Introduction to Speech & Communication Exam Questions With Correct Answers
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Course
SPC1017
Institution
SPC1017
SPC1017 Introduction to Speech &
Communication Exam Questions With
Correct Answers
The Principle Point #1: Be aware of your communication with yourself and others. - answer-
Be aware of your intrapersonal communication.
- Be conscious of how your intrapersonal communication or self-talk has an...
SPC1017 Introduction to Speech &
Communication Exam Questions With
Correct Answers
The Principle Point #1: Be aware of your communication with yourself and others. - answer✔✔-
Be aware of your intrapersonal communication.
- Be conscious of how your intrapersonal communication or self-talk has an effect on your
communication with others and your overall communication behavior.
- Be aware of the communication behavior of others.
Principle Point #2: Effectively use and interpret verbal messages. - answer✔✔- Use clear and
precise words to explain ideas and concepts to others.
- Make a concerted effort to accurately interpret the words of others.
Principle Point #3: Effectively use and interpret nonverbal messages. - answer✔✔- Use
nonverbal, unspoken cues to express feelings and emotions to others or to modify the explicit
verbal message you are communicating to others.
- Make a conscious effort to accurately decode the nonverbal messages of others.
Principle Point #4: Listen and respond thoughtfully to others. - answer✔✔- Be other-oriented by
taking special care to listen to both the verbal and nonverbal messages of others.
- Be deliberate in how you provide feedback to those to whom you are listening.
Principle Point #5: Appropriately adapt messages to others. - answer✔✔- Use your listening and
nonverbal communication skills to help you appropriately adjust both your message and how you
communicate it to others.
- Make ethical choices about how to best formulate a message and respond to others to achieve
your communication goals.
Other-oriented - answer✔✔Being focused on the needs and concerns of others while maintaining
one's personal integrity.
Communication Characteristics - answer✔✔1.) Communication is inescapable.
2.) Communication is irreversible.
3.) Communication is complicated.
Communication emphasizes content and relationships (content dimension & relationship
dimension). Communication is also governed by rules.
What are the three criteria that can be used to determine whether communication is competent? -
answer✔✔1.) The message should be understood.
2.) The message should achieve its intended effect.
3.) The message should be ethical.
Identify and explain three communication contexts. - answer✔✔1.) Interpersonal
Communication.
- Versus impersonal communication.
2.) Group Communication.
- Small group communication.
3.) Presentational Communication.
- Rhetoric.
What is self-awareness? - answer✔✔Self-awareness is the ability to develop and communicate a
representation of yourself to others.
What are the components of the self-concept as described by William James? -
answer✔✔Attitudes, beliefs, and values. The philosopher believed that three "selves" exist in
each of us: the material self, the social self, and the spiritual self. Self-concept is also developed
through our communication with others, our association with various groups, the roles we
assume in our lives, and the labels we use to describe ourselves.
What are factors that affect one's level of self-esteem? - answer✔✔Primarily gender, your
comparisons of yourself to others, the expectations your hold for yourself, and your self-
fulfilling prophecies.
Name the six communication strategies for enhancing one's self-esteem. - answer✔✔1.) Engage
in positive self-talk.
2.) Visualize the behavior you want to enact or the attributes you wish to acquire.
3.) Reframe, meaning redefine events and experiences from a different point of view.
4.) Develop honest relationships and grow from feedback.
5.) Surround yourself with positive people.
6.) Lose your baggage.
Explain the three stages of perception. - answer✔✔1.) Attention and selection, when you notice
and choose stimuli in your environment on which to focus.
2.) Organization, when you convert stimuli into understandable information.
3.) Interpretation, when you attach meaning to what you have attended to, selected, and
organized.
What are the communication strategies that can improve one's perception? -
answer✔✔Increasing awareness by fully listening, observing, and paying attention to your
surroundings and other people. Avoid stereotypes or generalizations about people. Check your
perceptions.
Direct perception checking - answer✔✔Asking someone else whether your interpretations of
what you perceive are correct.
Indirect perception checking - answer✔✔Using your own perceptual abilities to seek additional
information to confirm or refute your interpretations of someone's behavior.
2.1-2.6: The Principle Points: #1 Be aware of your communication with yourself and others. -
answer✔✔- Becoming aware of yourself as you develop your self-concept involves
communicating with others, associating with groups with whom you identify, assuming social
roles, and selecting self-labels that describe who you are.
- Inventory yourself for any negative self-fulfilling prophecies that can be detrimental to your
self-esteem.
- Engage in positive intrapersonal communication, or self-talk, because a heightened awareness
of how you talk to yourself can help enhance self-esteem.
- Develop your perceptual abilities by becoming more aware for yourself and others.
- Use direct and indirect perception checks to sharpen your perceptual accuracy.
2.1: Communication Principles for a Lifetime: Adapt, Aware, Verbal, Nonverbal, and Listen &
Respond - answer✔✔- Adapt: appropriately adapt messages to others.
- Aware: be aware of your communication with yourself and others.
- Verbal: effectively use and interpret verbal messages.
- Nonverbal: effectively use and interpret nonverbal messages.
- Listen & Respond: listen and respond thoughtfully to others.
What is included in Abraham Maslow's Framework? - answer✔✔- Unconscious incompetence.
What are the three self-concept components? - answer✔✔Attitudes, beliefs, and values.
Define attitudes. - answer✔✔Learned predispositions to respond favorably or unfavorably
toward something and is displayed through likes-dislikes.
Define beliefs. - answer✔✔Ways in which you structure reality and is displayed through true-
false.
Define values. - answer✔✔Enduring concepts of right and wrong and is displayed through good-
bad.
Name the three selves. - answer✔✔The material self, the social self, and the spiritual self.
How does the Self-Concept develop? - answer✔✔- Through communication with others
(avowed vs. ascribed identities).
- Association with groups.
- Assumed roles.
- Self-labels (self-reflexiveness).
Describe how gender, social comparisons, self-expectations, and self-fulfilling propheciess affect
one's self-esteem. - answer✔✔By assessing your value through self-esteem and self-concept
clarity.
- Gender (complex cultural construction).
-Social comparisons.
- Self-expectations.
- Self-fulfilling prophecy.
What are the six communication strategies for enhancing one's self-esteem. - answer✔✔- Engage
in Positive Self-Talk (intrapersonal communication & inner dialogue's effect on self-esteem).
- Visualize.
- Reframe & see things from a different point of view.
- Develop Honest Relationships (objective & honest feedback).
- Surround Yourself with Positive People.
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