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Test Bank for Operations and Supply Chain Management: 2024 Release Evergreen by Stevenson, Kull - All Chapters ( 1-19 ) With Appendix A+ $12.99
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Test Bank for Operations and Supply Chain Management: 2024 Release Evergreen by Stevenson, Kull - All Chapters ( 1-19 ) With Appendix A+
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  • Course
  • Operations and Supply Chain Management
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  • Operations And Supply Chain Management
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  • Operations Management

Test Bank for Operations and Supply Chain Management: 2024 Release Evergreen by Stevenson, Kull - All Chapters ( 1-19 ) With Appendix A+

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  • September 9, 2024
  • 984
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

Subjects

  • test
  • bank
  • operations
  • and
  • supply
  • chain
  • management
  • 2024
  • release
  • all chapters
  • 1 18
  • with all appendix
  • 9781265322342
  • conplete guide
  • evergreen by stevenson kull

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More summaries for

  • TEST BANK Operations Management,14th Edition by William Stevenson Chapters 1 - 19
  • Solution Manual for Operations and Supply Chain Management 2024 Release By William J Stevenson and Thomas Kull
  • Test Bank for Operations and Supply Chain Management 2024 Release By William J Stevenson and Thomas Kull
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Test Bank for Operations and Supply Chain Management: 2024 Release
Evergreen by Stevenson, Kull - All Chapters ( 1-19 ) With Appendix A+

1 Introduction to Operations Management

1)Operations managers are responsible for assessing consumer wants and needs and selling and
promoting the organization's goods or services.
⊚ true
⊚ false

2) Often, the collective success or failure of companies' operations functions will impact the
ability of a nation to compete with other nations.
⊚ true
⊚ false

3) Companies are either producing goods or delivering services. This means that only one of the
two types of operations management strategies are used.
⊚ true
⊚ false

4) Operations, marketing, and finance function independently of each other in most
organizations.
⊚ true
⊚ false

5) The greater the degree of customer involvement, the more challenging the design and
management of operations.
⊚ true
⊚ false

6) Goods-producing organizations are not involved in service activities.
⊚ true
⊚ false

7) Service operations require additional inventory because of the unpredictability of consumer
demand.
⊚ true
⊚ false



Test bank A++
PAGE 1

,Created By : TestsBanks


8) In for-profit organizations, the value of outputs is measured by the prices customers are
willing to pay for goods or services.
⊚ true
⊚ false

9) The use of models will guarantee the best possible decisions.
⊚ true
⊚ false

10) People who work in the field of operations should have skills that include both knowledge
and people skills.
⊚ true
⊚ false

11) Assembly lines improved productivity by using interchangeable parts and craft production.
⊚ true
⊚ false

12) The operations manager has primary responsibility for making operations system design
decisions, such as system capacity and location of facilities.
⊚ true
⊚ false

13) The word "technology" is used only to refer to "information technology."
⊚ true
⊚ false

14) "Value added" by definition is always a positive number since "added" implies increases.
⊚ true
⊚ false

15) Service often requires relatively greater labor content when compared to manufacturing.
⊚ true
⊚ false

16) Measurement of productivity in service is more straightforward than in manufacturing since
it is not necessary to take into account the cost of materials.
⊚ true
⊚ false



Test bank A++
PAGE 2

,Created By : TestsBanks


17) Specialized machinery or equipment is a common way of offering increased customization in
manufacturing or services without taking on additional labor costs.
⊚ true
⊚ false

18) Most people encounter operations only in profit-making organizations.
⊚ true
⊚ false

19) Service typically involves a much higher degree of customer contact than manufacturing.
⊚ true
⊚ false

20) A systems approach emphasizes interrelationships among subsystems, but its main theme is
that the whole is greater than the sum of its individual parts.
⊚ true
⊚ false

21) The Pareto phenomenon is one of the most important and pervasive concepts that can be
applied at all levels of management.
⊚ true
⊚ false

22) Operations managers, who usually use quantitative approaches, are not really concerned with
ethical decision making.
⊚ true
⊚ false

23) The optimal solutions produced by quantitative techniques should always be evaluated in
terms of the larger framework.
⊚ true
⊚ false

24) Managers should most often rely on quantitative techniques for important decisions since
quantitative approaches result in more accurate decisions.
⊚ true
⊚ false




Test bank A++
PAGE 3

, Created By : TestsBanks


25) Many operations management decisions can be described as trade-offs.
⊚ true
⊚ false

26) A systems approach means that we concentrate on efficiency within a subsystem and thereby
assure overall efficiency.
⊚ true
⊚ false

27) Prior to the Industrial Revolution, goods were produced primarily by craftsmen or their
apprentices using custom-made parts.
⊚ true
⊚ false

28) Elton Mayo's Hawthorne experiments were significant contributions to the human relations
movement, which emphasized the importance of the human element in job design.
⊚ true
⊚ false

29) Among Ford's many contributions was the introduction of mass production, using the
concepts of interchangeable parts and division of labor.
⊚ true
⊚ false

30) Operations and sales are the two functional areas that exist to support activities in other
functions such as accounting, finance, IT, and human resources.
⊚ true
⊚ false

31) Lean production systems incorporate the advantages of both mass production and craft
production.
⊚ true
⊚ false

32) As an abstraction of reality, a model is a simplified version of a real phenomenon.
⊚ true
⊚ false




Test bank A++
PAGE 4

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