Management Organizational Behavior Exam Questions and Answers
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Course
Mana
Institution
Mana
Management Organizational Behavior Exam Questions and Answers
Organizational Behavior
A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organizations effectiven...
Management Organizational Behavior
Exam Questions and Answers
Organizational Behavior - answer A field of study that investigates the impact that
individuals, groups, and structure have on behavior within organizations for the purpose
of applying such knowledge toward improving an organizations effectiveness.
Management - answer getting things done through others
interpersonal - answer "blank" skills play a huge role in determining a managers
effectiveness.
Organization - answer consciously coordinated social unit
Planning, organizing, leading and controlling - answer 4 types of manager work
Planning - answer encompasses an organizations goals, establishes strategy to
achieve goals, develops a set of plans to integrate and coordinate activities
Organizing - answer determines how tasks are done, who is to do them who reports
to who and where decisions are to be made
Leading - answer Direct+ coordinate staff, motivate employees, direct activities,
select effective communication channels, and resolve conflict
Controlling - answer keep organization on track
Figure head - answer required to perform routine duties of a legal+ social nature
Leader - answer responsible to motivate and direct employees
Liaison - answer maintains network of outside contacts
Monitor - answer serves as the nerve center of the internal and external information
of the organization
Disseminator - answer transmits info received from outsiders to members of
organization
Spokesperson - answer transmits info to outsiders on organizations plans
Entrepreneur - answer searches organization and its environment for opportunities
and initiates projects to bring about change
, Disturbance Hander - answer responsible for corrective action when an organization
faces important, unexpected disturbances
Resource Negotiator - answer Represents at major negotiations
Technical Skills - answer ability to apply specialized knowledge
Human Skills - answer ability to understand, communicate, and motivate other
people both individually and in groups
Conceptual Skills - answer ability to integrate new ideas with existing processes and
innovate on the job
Traditional Management - answer decision making, planning, controlling
Communication - answer exchange routine info
Human Resource Management - answer motivating, disciplining, and managing
conflict
Networking - answer socializing and interacting with outsiders
Experimental, Correlational, Observational - answer Methods for investigating OB
Experimental - answer high control over setting, focuses on a few variables, aims to
test hypothesis, good at establishing causality.
Observational - answer Low control, aims to capture richness of a real setting,
difficult to establish causality
Correlational - answer uses surveys, involves measuring variables, using statistics to
determine association. Very convenient to conduct but results have several
interpretations.
Contingency Perspective - answer There is no best way to manage, it depends
System Perspective - answer Everything is Linked. Decisions come with intended
and unintended circumstances.
Cognitive Dissonance - answer The contraindication between action/behavior and
attitude that people find uncomfortable therefore try and reduce
Attitude - answer are evaluative statements- either favorable or unfavorable- about
objects, people and events
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