MSSC CLA TEST (complete questions and
answers)
Which of the following inspections involves checking for air, water or ground pollution? -
ANS Environmental Inspection
OSHA standards set the maximum requirement; supply chain logistics facilities may
NOT use additional guidelines from other government agencies or industry
organizations - ANS False OSHA sets only the minimum requirements.
Which of the following best describes the financial aids employers are required to
provide to workers who are injured on the job? - ANS Worker's Compensation
Safety Inspections can help decide which improvements might be necessary at a
workstation or in a department - ANS True
Which of the following government agencies studies the causes of workplace accidents
and injuries? - ANS NIOSH (National Institute for Occupational Safety & Health
Slips, trips and falls constitute one of the top 3 workplace accidents - ANS True
What's the science of a well-designed workspace and the arrange of tools and material
for productive, safe work? - ANS Ergonomics
Color coding is a typical industry method for marking. Which color is typically used to
designate storage areas? - ANS White
Which of the following is an assessment of potential worker safety threats? - ANS
Hazard Analysis
Which government agency is mainly concerned with transportation safety regulation? -
ANS DOT
Which government agency is responsible to enforce ladder safety, noise control and
safe storage of material? - ANS OSHA
Supply Chain safety in a logistics environment requires workers know about the fire
safety and types of extinguishing agents present on the worksite. What type of
extinguisher should be used to fight a Class B Fire? - ANS Class B/C
Safety committee are designed to voice employee concerns to management and to
keep records of any meeting - ANS True
A Class A fire typically known by its material composition, which is - ANS Paper or wood
, When talking to a group of co-workers, it is important to remember to: - ANS •Use
understandable wording and context
•Speak clearly and directly
•Consider the audience
In logistics setting, there are 2 types of communication. What are they? - ANS Internal
and External
Listening and hearing something are the same thing. - ANS False listening Implies
understanding and responding to what was heard
Which of the following allows for the customer's computers to communicate directly with
a supplier's computer 24/7? - ANS Electronic Data Interchange (EDI)
When a customer presents a problem or complaint, the technician should: - ANS Follow
company policy
Which type of communication includes contacts with customers, vendor, suppliers,
transporters or other mms outside the company? - ANS External
Looking at key headings and highlighted materials is an example of which type of
reading guidelines? - ANS Previewing the documentation
What is the best way to communicate between shifts? - ANS Face to face
communication
Identifying your purpose is a guideline for written communication that: - ANS defines the
reason for the communication
Allowing the speaker to complete their thought is an example of which type of listening?
- ANS Not interrupting
Automation of data capture is achieved by 4 methods in logistics facilities. Which
method uses an encoded number that is preprogrammed a d cannot be changed
without reprogramming the card it inhabits? - ANS Magnetic Stripe
The workers in a warehouse that have broad access to computer programs, including
internet access, are usually inventory control, warehouse dock workers and clerks,
forklift drivers and warehouse supervisors - ANS False forklift drivers do not have broad
access
Of the 4 ways to automatically capture logistics data, which methods uses infrared or
laser scanners to read universal Product Code labels? - ANS Bar Code
Real-Time in-transit tracking of product is best conducted by using: - ANS RFID tags
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