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(WGU C721) MGMT 4400 Change Management - OA Review $14.49   Add to cart
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(WGU C721) MGMT 4400 Change Management - OA Review

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(WGU C721) MGMT 4400 Change Management - OA Review (WGU C721) MGMT 4400 Change Management - OA Review (WGU C721) MGMT 4400 Change Management - OA Review

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  • September 9, 2024
  • 27
  • 2024/2025
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C721 MGMT 4400



Change Management




OA REVIEW 1




© 2024/2025

,1. What is the primary goal of change management in an
organization?
a) To maintain the status quo
b) To manage the costs of change
c) To ensure the success of change initiatives
d) To eliminate all forms of risk


Correct Answer: c) To ensure the success of change
initiatives
Rationale: The primary goal of change management is to
facilitate successful change initiatives that align with organizational
strategies and objectives.


2. Which model is most commonly used to understand the stages
of organizational change?
a) Lewin’s Change Management Model
b) Kotter’s 8-Step Process
c) McKinsey 7-S Framework
d) The ADKAR Model


© 2024/2025

, Correct Answer: a) Lewin’s Change Management Model
Rationale: Lewin’s model outlines three essential stages of
change: unfreezing, changing, and refreezing.


3. In Kotter’s 8-Step Process, what is the first step?
a) Communicate the vision
b) Create a sense of urgency
c) Establish a guiding coalition
d) Generate short-term wins


Correct Answer: b) Create a sense of urgency
Rationale: Creating a sense of urgency is critical for
encouraging stakeholders to engage in the change process.


4. Which approach emphasizes the importance of understanding
organizational culture during change?
a) Neuro-Linguistic Programming
b) Systematic Change
c) Cultural Change Model
d) Strategic Change



© 2024/2025

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