(WGU C483) BUS 2301 Principles of Management - OA Review .(WGU C483) BUS 2301 Principles of Management - OA Review .(WGU C483) BUS 2301 Principles of Management - OA Review .
,1. Multiple Choice: Which management theory emphasizes the
psychological and social aspects of work?
a) Scientific Management
b) Bureaucratic Management
c) Human Relations Management
d) Contingency Management
Correct Answer: c) Human Relations Management
Rationale: Human Relations Management theory focuses on the
workforce's psychological and social aspects, recognizing that
employee satisfaction and group dynamics are key to productivity.
2. Fill-in-the-Blank: __________ is the process of setting goals and
deciding how to achieve them.
Correct Answer: Planning
Rationale: Planning is the fundamental function of management
that involves setting objectives and determining a course of action
for achieving those objectives.
, Rationale: The equity principle, part of Henri Fayol's 14
Principles of Management, advocates for fairness and impartiality
in the treatment of employees.
4. Multiple Response: Which of the following are considered part
of the four functions of management?
a) Organizing
b) Staffing
c) Budgeting
d) Controlling
Correct Answers: a) Organizing, b) Staffing, d) Controlling
Rationale: Organizing, staffing, and controlling, along with
planning, are traditionally identified as the four main functions of
management. Budgeting is a part of the planning phase.
5. Multiple Choice: In the context of strategic management,
SWOT analysis is used to:
a) Evaluate performance
b) Set objectives
c) Identify competitive advantages
d) Analyze internal and external factors
Correct Answer: d) Analyze internal and external factors
, Rationale: SWOT analysis is a strategic planning tool used to
identify and analyze the Strengths, Weaknesses, Opportunities, and
Threats involved in a project or business venture.
6. Fill-in-the-Blank: The _________ environment of a business
includes factors like technology, economy, and competition.
Correct Answer: External
Rationale: The external environment of a business refers to
outside factors that influence the company's ability to operate
effectively, which are not within the company's control.
7. True/False: Decentralization is the systematic delegation of
authority at all levels of management.
Correct Answer: True
Rationale: Decentralization refers to the dispersal of decision-
making power to lower levels in an organizational hierarchy.
8. Multiple Response: Effective communication in organizations
involves:
a) Active listening
b) Clear messaging
c) Frequent meetings
d) Open feedback channels
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