(WGU D075) BUS 2030 IT Management Essentials - OA Review (WGU D075) BUS 2030 IT Management Essentials - OA Review (WGU D075) BUS 2030 IT Management Essentials - OA Review
,1. Multiple Choice: What is the primary goal of IT governance?
a) Ensuring compliance with regulations
b) Maximizing the value of IT investments
c) Reducing the cost of IT operations
d) Increasing the speed of IT delivery
Answer: b) Maximizing the value of IT investments
Rationale: IT governance aims to align IT resources and systems
with the organization's strategic objectives, thereby maximizing the
value derived from IT investments.
2. Fill-in-the-Blank: The ________ model is a framework for
designing IT architecture that is aligned with business needs.
Answer: TOGAF (The Open Group Architecture Framework)
Rationale: TOGAF provides a comprehensive approach to the
design, planning, implementation, and governance of an enterprise
information architecture.
3. True/False: Business Continuity Planning (BCP) is solely the
responsibility of the IT department.
Answer: False
, Rationale: While the IT department plays a critical role in BCP,
it is a business-wide process that involves maintaining or quickly
resuming mission-critical functions following a disaster.
4. Multiple Response: Which of the following are key components
of IT service management (ITSM)?
a) Service Strategy
b) Service Design
c) Service Transition
d) Service Operation
e) Service Marketing
Answers: a) Service Strategy, b) Service Design, c) Service
Transition, d) Service Operation
Rationale: These are the core components of ITSM that ensure
IT services are aligned with the needs of the business and delivered
in a cost-effective manner.
5. Multiple Choice: In financial risk management, what does the
term 'Value at Risk' (VaR) signify?
a) The total value of all at-risk assets
b) The probability of a portfolio's loss due to market movements
c) The maximum potential loss over a specific time period at a
certain confidence level
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