The security model for Universal Containers in Private for the Case object. When a support case is raised by a user with the Customer Community license, internal users are not able to see those Cases. Internal users in the support role need to work on these Cases. How should internal users see thes...
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The security model for Universal Containers in Private for the Case
object. When a support case is raised by a user with the Customer
Community license, internal users are not able to see those Cases.
Internal users in the support role need to work on these Cases. How
should internal users see these Cases?
Select one or more of the following:
A. Use the role hierarchy
B. Use a Public Group
C. Use a Sharing Set
D. Use a Share Group
C. Use a Sharing Set
Universal Containers needs to match the color scheme of their
Customer Service Template-based Community with Universal Containers'
branding colors.
What is the most efficient way to accomplish this task?
A. Download HTML/CSS from the company's website and upload it inside
the Experience Builder.
B. Get HEX codes for branding colors from the company's website and
manually add them inside the Branding Editor.
C. Select an available color scheme inside the Branding Editor that
most closely matches the company's branding colors.
D. Upload the company logo to generate a color palette that matches
the company's branding color.
D. Upload the company logo to generate a color palette that matches
the company's branding color.
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Universal Containers (UC) is implementing a Self Service Community.
UC has a high volume of customers with complex hierarchies. The
majority of UC customers have multiple Accounts and frequently add
new Accounts. Universal Containers wants customers to be able to
create new Accounts and Contacts on their own. Which two license
types should UC's Salesforce administrator recommend?
Choose 2 answers
Select one or more of the following:
A. External Apps
B. Partner Community
C. Customer Community Plus Login
D. Customer Community Plus
C. Customer Community Plus Login
D. Customer Community Plus
Universal Containers (UC) is migrating from a legacy portal to a new
Community. UC needs to stand up the new Community immediately where
users can ask questions and provide answers. Which Community template
should the Community Cloud consultant recommend?
Select one:
A. Partner Central
B. Salesforce Tabs + Visualforce
C. Customer Service
D. Customer Account Portal
C. Customer Service
Universal Containers (UC) wants to collaborate with key members of
their strategic Partners on deals and marketing initiatives.
Sensitive information needs to be shared with confidence, and major
opportunities must be tracked. No other Partners can have visibility
to this collaboration. Different UC employees have access to
different collaboration efforts.
How should the Administrator meet these requirements?
Select one or more of the following:
A. Set up Unlisted Chatter groups and make the UC account manager the
owner
B. Set up Private Chatter groups and make the UC account manager the
, owner
C. Build a custom Lightning Component and enable the sharing
attribute
D. Configure a Collaboration object with manual sharing
A. Set up Unlisted Chatter groups and make the UC account manager the
owner
Universal Containers (UC) builds a Community to support customers who
purchased its products. UC has the following security requirements:
- Support encryption at rest
- Show decrypted data in the UX (user experience) to users with
permissions - Encrypt all Community data
How should the Salesforce Administrator fulfill this requirement?
Select one or more of the following:
A. Install a third-party app from AppExchange to encrypt the data at
rest
B. Leverage Salesforce Shield to encrypt and decrypt all data at rest
C. Encrypt data in portals, but not in Communities
D. Create encrypted fields for Community data
B. Leverage Salesforce Shield to encrypt and decrypt all data at rest
Universal Containers (UC) has built a Community in a sandbox where it
is in Active status. UC is getting ready to deploy the Community in
production where it is currently Inactive. UC wants to ensure the
welcome email is only sent to users after the Community is changed to
Active status. Which three options should be validated to ensure the
welcome email is not sent out ahead of schedule?
Choose 3 answers
Select one or more of the following:
A. Turn the sandbox Community to Inactive status before deploying the
metadata to production
B. Add the Community user profile(s) as members of the Community
before activating production
C. Uncheck "Send Welcome Email" in production Workspaces before
deployment
D. Deploy the changes to production using change sets to disable the
welcome email
E. Change the Community membership of sandbox Community users from
Profiles to Permission Sets
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