IAHSS ADVANCED EXAM WITH QUESTIONS AND WELL VERIFIED ANSWERS || ALREADY GRADED A+ | GUARANTEED PASS | BRAND NEW!!
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IAHSS ADVANCED
Institution
IAHSS ADVANCED
IAHSS ADVANCED EXAM WITH QUESTIONS
AND WELL VERIFIED ANSWERS || ALREADY
GRADED A+ | GUARANTEED PASS | BRAND
NEW!!
What must be done about life safety deficiencies found in the hazard surveillance
tour? - ANSWER-Correct them immediately.
What is the purpose of cri...
IAHSS ADVANCED EXAM WITH QUESTIONS
AND WELL VERIFIED ANSWERS || ALREADY
GRADED A+ | GUARANTEED PASS | BRAND
NEW!!
What must be done about life safety deficiencies found in the hazard surveillance
tour? - ANSWER-Correct them immediately.
What is the purpose of crime analysis? - ANSWER-Identify problems and develop
strategies to reduce problems.
Identifying Customers - ANSWER-A customer is any person with whom one has
dealings. In a healthcare setting customer include patients, family member's,
visitors, physicians, surveyors, social workers, and other individuals and agencies.
What customers want - ANSWER-Even though situations and customer motives
differ, several points are common: Reliability and competence, responsiveness and
empathy, making the customer feel valued.
Attitude is everything - ANSWER-First impressions are import, the impression
you project affects how the customer react to you. Appearing professional,
,friendly, approachable, and positive makes you better able to meet the needs of
customers.
Key traits security personnel should have to deliver good customer service. -
ANSWER-Emotional awareness and concern, problem solving, initiative and
responsibility, explaining and informing.
What are the four basic elements of the Fish philosophy? - ANSWER-1. Choose
your attitude. 2. Play 3. Make their day. 4. Be present be there.
Which legal test takes into account neighborhood crime rates, industry standards,
and the owner's experience at other locations? - ANSWER-Totality of
circumstances.
The major source of premise liability in healthcare is from __ - ANSWER-Slips
and falls
Property owners have ___duty to maintain the property in a __ condition. -
ANSWER-legal and reasonably safe
Which of the following are elements necessary to establish negligence in a premise
liability case? - ANSWER-Duty to the plaintiff, failure to meet the duty, breech of
a duty caused an injury.
Which of the following are examples of risks security officers should identify? -
ANSWER-Burned out lights, breached fence lines, slip and fall hazards.
What are 4 methods of patrol - ANSWER-Foot, Canine (K9), Bicycle, and
motorized.
, What are some questions you should ask yourself before you start patrol? -
ANSWER-What has happened at the facility since the last tour of duty? What
crimes or incidents have occurred and where? Have any "special orders" been
issued that will have an effect on this shift? Have there been any physical changes
to the facility? What areas are vulnerable? What can be done to enhance the
security effort?
Foot Patrol - ANSWER-Foot patrol may not reduce crime in communities, but it
can decrease citizen's fear of crime. Foot patrol is the oldest method of patrol.
What are some positive results from foot patrol? - ANSWER-Establish a visual
baseline of the status of the campus; Build relationships and rapport with
customers; offer a sense of safety through your physical presence; Be an
informational resource and customer service ambassador; Be positioned to respond
to emergency calls.
What are some advantages of foot patrol? - ANSWER-Uniformed officers provide
visible crime deterrent; Cab be silent and catch people in the act; efficient method
of patrol in a building when a K9 team cannot be used; highly effective method of
patrol in densely populated areas; easily used in conjunction with another type of
patrol, such as motorized vehicle; increases potential for positive customer
relationships; least expensive method of patrol
Photographing the Evidence- The Do's - ANSWER-Use a photographic log. Take
photographs from the outside in medium distance, and then close up of the
evidence. When photographing evidence, take a second photo with a ruler in the
picture for scale. Document photos in the order in which they were taken. Print
hard copies of evidentiary photos. Burn copies of the photos to CD/DVD.
Photographing the Evidence- The Don't - ANSWER-Don't use one Secure Digital
memory card (SD) for several cases. Don't use microphones on video equipment.
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