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Complete Test Bank Fundamental Concepts and Skills for the Patient Care Technician 1st Edition Townsend Questions $17.99
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Complete Test Bank Fundamental Concepts and Skills for the Patient Care Technician 1st Edition Townsend Questions
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Complete Test Bank Fundamental Concepts and Skills for the Patient Care Technician 1st Edition Townsend Questions

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  • September 11, 2024
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  • 2024/2025
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Complete Test Bank Fundamental Concepts and Skills
for the Patient Care Technician 1st Edition Townsend
Questions & Answers

What does establishing a therapeutic relationship accomplish?

a. It assigns the patient a passive role
b. It facilitates the formation of a trusting relationship.
c. It requires the patient to accept what the PCT says.
d. It manipulates the patient. - ANSWER b. It facilitates the formation of a trusting
relationship.

Maureen, a PCT, frequently looks at her watch while giving a bed bath to Ms. Jones,
a patient. What message is Maureen most likely conveying to Ms. Jones?

a. She is anxious to listen to Ms. Jones's concerns.
b. She desires to spend more time with Ms. Jones.
c. She is feeling hurried.
d. She likes her watch. - ANSWER c. She is feeling hurried.

How do rumors impact morale?

a. Rumors have no effect on morale.
b. Rumors improve morale because they are positive.
c. Rumors harm morale because they are negative.
d. Rumors are uncommon. - ANSWER c. Rumors harm morale because they are
negative.

Who is the legal owner of the patient's medical record?

a. Institution
b. Patient
c. Physician
d. State - ANSWER a. Institution

When medical assistants look for the opportunity to assist others, they are said to be

a. flexible.
b. taking initiative.
c. dependable.
d. courteous. - ANSWER b. taking initiative.

What is the wellness-illness continuum defined as?

a. The range of a person's total health
b. A continuum influenced only by one's physical condition

,c. A concept that never changes
d. An idea that focuses strictly on an individual's social well-being - ANSWER a.
The range of a person's total health

Disobedience to authority is called

a. initiative.
b. insubordination.
c. tenacity.
d. morale. - ANSWER b. insubordination

Which of the following must the PCT recognize regarding the healthcare delivery
system?

a. Insurance companies are not involved.
b. It includes all states.
c. The major goal is to achieve optimal levels of healthcare.
d. It affects the illness of patients. - ANSWER c. The major goal is to achieve
optimal levels of healthcare.

What is the PCT required to do to adhere to the concept of confidentiality for the
patient's medical record?

a. Share information only with the family
b. Provide information only to an attorney
c. Have a clinical reason for reading the record
d. Provide information only to another PCT - ANSWER c. Have a clinical reason for
reading the record

What system of comprehensive patient care considers the physical, emotional, and
social environment and spiritual needs of a person?

a. Health promotion care
b. Interdependent care
c. Holistic healthcare
d. Illness prevention care - ANSWER c. Holistic healthcare

Which of the follow is not expected of the PCT?

a. Proficient in phlebotomy
b. Read and interpret x-rays
c. Provide first aid and CPR
d. Assist in minor surgical procedures - ANSWER b. Read and interpret x-rays

Workplace politics

a. are always negative.
b. are underhanded schemes.
c. are always a source of tension.
d. can be positive. - ANSWER d. can be positive.

, Which is one of the most common physical places in which confidentiality is
breached?

a. Examination rooms
b. The physician's office
c. The reception room
d. Elevators - ANSWER d. Elevators

A PCT tells a patient, "This PM you are going for an abdominal A&P, an H&H, as
well as an IV pyelogram. Please sign these consent forms." What may this use of
medical jargon cause?

a. Speed in communication
b. Misinterpretation
c. Understanding
d. Clarity in the message - ANSWER b. Misinterpretation

When using computerized documentation, which process should the PCT use to
ensure that the next person is unable to view their documentation?

a. Signing on with a password
b. Charting in privacy
c. Logging off
d. Charting in code - ANSWER c. Logging off

The PCT aggressively says to a patient, "Why couldn't you have asked me to give
you your bath when I was in here earlier?" What feeling is the patient most likely to
demonstrate?

a. Confidence that his request will be granted
b. Satisfaction that his needs are met
c. Confusion
d. Humiliation and worthlessness - ANSWER d. Humiliation and worthlessness

Which of the following must the PCT recognize regarding the healthcare delivery
system?


a. It includes all states.
b. The major goal is to achieve optimal levels of healthcare.
c. It affects the illness of patients.
d. Insurance companies are not involved. - ANSWER b. The major goal is to
achieve optimal levels of healthcare.

Which of the following is true regarding continuing education units?

a. CEUs are only available online.
b. CEUs are not required for PCTs.
c. The PCT much obtain 12 CEUs every 2 years.

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