Merck updated and modernized its performance management system. All of the following actions were
part of the updating process except - correct answer ✔✔reviewing systems that would help the
company eliminate a pay for performance culture.
Merck decided that one change the company needed to make to its performance management system
was to modify the system to go from five rating categories to - correct answer ✔✔three rating
categories.
A new program that Merck implemented to encourage its people managers to give more employee
feedback is named - correct answer ✔✔"Build the Best Teams."
Merck launched a global recognition platform called "Inspire" to promote a way to thank employees for
good work. All of the following are aspects of that program except - correct answer ✔✔the program
takes significant training and is not always user-friendly.
Merck implemented a coaching process by which all people managers got upward feedback on how they
were performing. Once that data was collected, which of the following processes were required? -
correct answer ✔✔Web-based coaching sessions were required of managers around the globe.
Which step of the performance management process are Heidi and Christopher at in the beginning of
the video? - correct answer ✔✔evaluate performance
Heidi says Christopher should not be so worried about a lower score on his onsite performance since it
only counts for 20 percent of his overall evaluation. Is she right? - correct answer ✔✔No, because he can
still lose his job if A-Plus loses the General as a client.
Assume Christopher wants a 360-degree performance appraisal. Which of the following individuals
should he not be asking for feedback? - correct answer ✔✔Rhonda, his HR representative
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