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CORRECTIONAL OFFICER SOCE EXAM REVIEW QUESTIONS AND ANSWERS 2024
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CORRECTIONAL OFFICER SOCE EXAM REVIEW QUESTIONS AND ANSWERS 2024
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CORRECTIONAL OFFICER SOCE EXAMREVIEW
Interpersonal Communication - ANSWERS-The exchange of ideas and messages,
or information between two more people through speaking, writing, or behavior
to affect some kind of action.
Basic Elements of Communication - ANSWERS-Consider what you want to say.
Convey the message the person or group who it was intended. Allow time for the
person or group to receive and understand the message. Gauge whether you
have received an appropriate response or change in behavior from the person or
group you addressed.
Nonverbal Communication - ANSWERS-Behaviors that send a strong message and
can include gestures, facial expressions, methods of eye contact, and posture,
whether seated or standing and should reinforce verbal communication.
Barriers to Effective Communication - ANSWERS-Barriers that may result in a
miscommunication such as use of profane, derogator, or disrespectful language,
stereotyping, use of derogatory hand gestures, or body movements, stress and
fatigue on part of either person or group, different languages, lack of cultural
understanding, failure to listen actively, use of jargon, tone of voice, negative
attitude, environmental distractions.
Command Presence - ANSWERS-Projects confidence, poise, and a professional
demeanor.
,Verbal Command - ANSWERS-An authoritative statement used to direct,
influence, or give orders to a person or group.
Courtesy - ANSWERS-Being respectful when interacting with others and treating
them in a dignified manner, regardless of their status, race, gender, appearance,
or behavior.
Active Listening - ANSWERS-Giving full attention to what is being said and taking
the time to understand the message without interrupting.
Way for inmates to release frustration - ANSWERS-Active Listening
Radio Uses - ANSWERS-Calling for assistance, general communication, identifying
inmates and visitors, or notifying staff of emergency situations.
Primary correctional officer's communications method - ANSWERS-Portable Radio
Correctional Officer - ANSWERS-Any person who is appointed or employed full
time by the state or any political subdivision thereof, or any private entity which
as contracted with the state or county and whose primary responsibility is the
supervision, care, custody, and control, or investigation, of inmates within a
correctional institution.
, Florida Administrative Code (FAC) - ANSWERS-The body of law that oversees
public regulatory agencies.
Florida Model Jail Standards (FMJS) - ANSWERS-Standards set by the Florida
Sheriff's Association and with which all local jails must comply.
FS 943.12 - ANSWERS-The Florida Statute that explains the CJSTC's duties.
Criminal Justice Standards and Training Commission - ANSWERS-Oversee the
certification, employment, training, and conduct of Florida law enforcement,
correctional, and correctional probation officers.
FS 943.13 - ANSWERS-Sets the minimum requirements and standards that a
person must meet before becoming certified as an officer.
nolo contendere (no contest) - ANSWERS-When a person does not accept or deny
responsibility for the charges but agrees to accept punishment.
112.313 F.S. - ANSWERS-Statues that defines misusing your official position.
943.1395(6) - ANSWERS-Statute that the CJSTC must be in accordance with to
revoke an officer's certification.
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