Exam (elaborations)
Exam- Biggby Final Knowledge Test Questions and Answers
- Course
- Institution
Exam- Biggby Final Knowledge Test Questions and Answers
[Show more]
Content preview
Exam- Biggby Final Knowledge Test Questions andAnswers
Mission Statement Correct Answer-Create one new BIGGBY COFFEE fanatic per day, per
store, who will actively promote us to others.
Direct effect of P Correct Answer-Greet customers within 3 steps of the door; thank
customers for their patience when service is slow.
Direct effect of E Correct Answer-Engage customers with energy, excitement, and
enthusiasm; run laps every 15 minutes.
Direct effect of R Correct Answer-Learn customers names, drinks, and stories; make
suggestions to customers who do not know what to order.
Direct effect of C Correct Answer-Never serve lattes with more than 1/2" of foam; use
exact measurements when preparing drinks--don't guess.
Five Minute Rule Correct Answer-All products must be available with the door unlocked 5
minutes before and after open/close.
, Exam- Biggby Final Knowledge Test Questions and
Answers
What concentration should sanitizer be and how long should dishes be submerged.
Correct Answer-150/200ppm +
1 minute
What does Fair Trade mean? Correct Answer-Farmers organize as cooperatives are paid
fairly for their beans.
What are the Fair Trade beans? Correct Answer-Black and Tan, French Roast, Rwanda.
What are the Organic Beans? Correct Answer-Black and Tan, French Roast, Costa Rica.
What is the refill policy? Correct Answer-On free refill in house or for people with Biggby
mugs.
What roast is Biggby Best? Correct Answer-Medium
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller GOLDTUTORS. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $7.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
80202 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now