what was work like during the industrial revolution? - correct answer ✔✔- steam-driven factorieis
- low-skilled employees
- unsafe, dangerous, child labor, long hours, hot and dirty
- working class, 80% of society, had little power
- concerns about conditions
- unrest led to strikes, strikes led to unrest
during the industrial revolution, managers believed that workers: - correct answer ✔✔- were
replaceable
- wanted to avoid work
- would take advantage
- needed to be controlled
, what happened with the Triangle factory fire, and how has that affected the workplace? - correct answer
✔✔"the doors were locked to keep out union organizers"
- the factory fire was tragic and *visible*- the public got involved
- new laws were being passed that made unionizing legal and easier
the modern concern with managing workers comes from... - correct answer ✔✔the Industrial Revolution
how was early HR viewed? - correct answer ✔✔early "HR" was seen as a place to handle
worker/management issues, and helped companies avoid unionization
- HR also helped companies comply with new labor laws
industrial welfare - correct answer ✔✔in the late 1890s- early 1900s, some forward-thinking companies
provided workplace and family amenities for their employees
what was the human relations movement and the Hawthorne studies? - correct answer ✔✔mental
attitudes, proper supervision, and informal relationships experienced in a group were key to productivity
and job satisfaction
1927-1932
prior to the human relations movement, what was the prevailing management philosophy? - correct
answer ✔✔scientific management: time and motion studies; how fast and efficiently people could work
- employees were viewed and treated simply as inputs into the production process
define human resource management - correct answer ✔✔policies, practices, and systems that influence
employees' behavior, attitudes, and performance
define human capital - correct answer ✔✔value of employees' training, experience, judgement,
intelligence, insight, networks
what are the different types of human capital? - correct answer ✔✔training, experience, judgement,
intelligence, relationships, insight
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