HRIR 3021 Exam 1 – Q’s and A’s
(Adib Birkland's class)
What are the origins of human resources? How has HR evolved over the last
century? How has the workplace changed and the perception of worker
value? - -Employee Screening in China, Industrial Revolution, Triangle
factory fire
Early HR was seen as a place to handle worker/mgmt issues, and helped
companies avoid unionization, and helped labor laws. Now: policies,
practices, and systems that influence employee behavior, attitudes and
performance.
-What happened with the Triangle factory fire, and how has that affected the
workplace? - -Triangle employees trapped in factories, very public display
that reforms were needed. First HR departments came as a result.
-What was the human relations movement and the Hawthorne studies? - -
Mental attitudes, proper supervision, relations key to satisfaction, working
with friends boosted morale and productivity
-Define human resource management and explain how HRM contributes to
organization's performance - -Policies, practices and systems that influence
employees' behavior, attitudes and performance
-What is human capital? What are different types of human capital? How
does human capital provide a competitive advantage? - -Value of
employee's training, judgment, intelligence, insight, networks
Operational excellence, product leadership, customer intimacy
-What are the functions of human resource departments? - -Admin services
and transactions: handling administrative tasks
Business partner services: Developing HR systems to keeping, developing,
and attracting people
Strategic Partner: competitive advantage
-Explain the human resource responsibilities of supervisors. - -Define jobs,
forecast HR needs, provide training, interview and select candidates,
appraisal of performance, pay, communicate policies, motivate
-What are ethical issues in human resource management? What were the
basics human rights identified by Immanuel Kant? We discuss(ed) this in
week three. - -Policies and codes, training employees and supervisors,
watching for unethical behavior
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