(Chapters 2-4)
The agency that is responsible for tracking changes in the composition of the U.S. labor force and
forecasting employment trends is the
A. National Statistics Association.
B. Occupational Outlook Bureau.
C. U.S. Census Bureau.
D. Bureau of Economic Analysis.
E. Bureau of Labor Statistics. - correct answer ✔✔E. Bureau of Labor Statistics.
Acen is a computer software development company in the United States. Acen and other companies in
the industry are pressing the federal government for immigration laws that allow for a greater supply of
foreign-born workers. What is the main reason these companies cite for that effort?
A. There is a lack of adequate technology in the United States.
B. Undocumented immigrants work harder than U.S. citizens.
C. Qualified technical workers are scarce in the United States.
D. U.S. workers do not want this physically demanding work.
E. The size of the U.S. workforce is declining. - correct answer ✔✔C. Qualified technical workers are
scarce in the United States.
Managing cultural diversity involves
A. Forming different pay structures for various groups.
B. Creating separate career tracks for employees with families.
C. Avoiding the use of affirmative action policies.
D. Reducing cultural diversity through selective hiring.
, E. Encouraging career development for women and minorities. - correct answer ✔✔E. Encouraging
career development for women and minorities.
What is one reason for creating high-performance work systems?
A. There is a drive toward low-cost strategy in the labor market.
B. Employees prefer the implementation of a standard 40-hour workweek.
C. Competitors are looking for ways to standardize prices in their respective industries.
D. Employers are looking for employees who are competent and skilled at one particular task.
E. Customers are demanding high-quality and customized products. - correct answer ✔✔E. Customers
are demanding high-quality and customized products.
Which statement is correct regarding skilled knowledge workers?
A. They do not have considerable autonomy to make decisions.
B. They are most likely to experience a lack of opportunities in a slow economy.
C. They are not easily replaced because they own the knowledge that the company requires to produce
its products.
D. They are not expected to be technically efficient and are only involved in direct interactions with
customers.
E. They do not have a lot of job opportunities because employers can simply order these employees to
perform tasks. - correct answer ✔✔C. They are not easily replaced because they own the knowledge
that the company requires to produce its products.
Which statement is true of employee empowerment?
A. Proper training must be provided only to supervisors so that they can exert their wider authority.
B. Managers should ensure that employees are not linked to resources outside the organization, such as
customers.
C. Employee empowerment shifts the recruiting focus away from cognitive and interpersonal skills
toward general technical skills.