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HRM 200 LATEST UPDATED EXAM STUDY GUIDE WESTERN GOVENORS UNIVERSITY.
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HRM 200 LATEST UPDATED EXAM STUDY GUIDE WESTERN GOVENORS UNIVERSITY.
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HRM 200 LATEST UPDATED EXAMSTUDY GUIDE WESTERN GOVENORS
UNIVERSITY.
Functional abilities evaluations (FAE)
✔✔conducted by healthcare professional with aim to:
- improve chances that the injured worker will be safe on the job
- help the worker's performance by identifying problem areas of work that
can be addressed by physical therapy or accommodated through job
modification
- determine the level of disability so that the worker can either go back to
their original job or be accommodated
4 traditional techniques for dealing w/ substance abuse:
✔✔- discipline
- discharge (only after reacted attempts in rehab), in-house counselling
- referral to an outside agency
human consequences of job stress:
✔✔- anxiety
- depression
,- anger
- various physical consequences (ex. cardiovascular disease, headaches,
and accidents)
2 sources of job stress:
✔✔- environmental factors (high-job demand)
- personal factors (type A personalities)
define reducing job stress
✔✔getting more sleep, eating better, taking vacation time, biofeedback
and meditation, finding a more suitable job, getting counselling through an
EAP or elsewhere, and planning and organizing each day's activities are
other sensible responses
define burnout
✔✔the total depletion of physical and mental resources caused by
excessive striving to reach an unrealistic work-related goal
post-traumatic stress disorder (PTSD)
✔✔refers to a series of symptoms that can develop after exposure to an
actual or perceived threaten death or serious injury, or after a threat of
injury to self or others
define repetitive strain injuries
✔✔activity-related soft-tissue injuries of the neck, shoulders, arms, wrists,
hands, back, and legs
,define ergonomics
✔✔an interdisciplinary approach that seeks to integrate and accommodate
the physical needs of workers into the design of jobs. it ams to adapt the
entire job system—the work, environment, machines, equipment and
processes—to match human characteristics
3 basic categories of workplace violence
✔✔- instigator enters the work environment w/ intent to engage in
criminal behaviour and generally has no other legitimate reason to be
there (taxi drivers and gas station attendants have highest risk for this type
of violence)
- instigator is recipient of a service or object offered at the targeted
workplace (nurses and social workers are at risk for this type of violence)
- instigator is a potential or former employee
define employee wellness program
✔✔a program that takes a proactive approach to employee health and
well-being
occupational health and safety challenges in Canada
✔✔- substance abuse
- job-related stress
- repetitive strain injuries
- workplace toxins
, - workplace smoking
- viral pandemic
- violence at work
define turnover
✔✔the termination of an individual's employment with an organization,
can be permanent or temporary, can be the result of employer or
employee action
cost of turnover
✔✔*- separation costs:* cost of exit interviews, admin functions,
severance pay
*- vacancy costs:* net savings/cost incurred for overtime, temporary
workers and loss of sales associated with the vacancy
*- replacement costs: *cost of recruiting and hiring new employee
*- training costs:* formal/informal training cost
voluntary turnover
✔✔employee initiated i.e. leave or retirement
- quit/resignation
- retirement
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